Mamadou Dieng
Richmond,VA
Summary
Motivated Information Systems student with a strong foundation in IT, business operations, and customer service. Founder of an e-commerce clothing brand with hands-on experience solving customer issues, managing inventory, and running online operations. Skilled in AI tools and prompting, with a growing technical background in Python, networking, and systems support. Currently pursuing a career in tech with interests in support, systems, and business analytics. Possess specialized skills in strategic planning, team leadership, and market analysis. Excel in communication, adaptability, and problem-solving to navigate complex business landscapes and drive sustained growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Founder & CEO
VBAD Clothing
Sterling, VA
12.2023 - Current
- - Built and maintained an online store selling original apparel
- - Managed logistics, marketing, and customer service independently
- - Developed skills in branding, digital sales, and business operations
- Developed strategic initiatives to increase market share and revenue growth.
- Responded promptly to customer inquiries or complaints regarding products or services.
- Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
Server
Texas Roadhouse
Richmond, VA
09.2023 - Current
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Followed health safety guidelines when preparing and serving food products.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Associate Degree - Information Technology
Northern Virginia Community College
Sterling, VA07.2025
B.S. - Information Systems
Virginia Commonwealth University (VCU)
Richmond, VAAdvanced Studies Diploma -
Potomac Falls High School
Sterling, VASkills
- Windows OS, Basic Linux
- - Network Configuration & Troubleshooting
- - Microsoft Office & Google Workspace
- - Basic Python Programming
- - Customer Support & Problem Resolution
- - AI Tools & Prompt Engineering
- - CPR Certified
- - Strategic thinking
- - Visionary leadership
- - Negotiation
Certification
- - CPR Certified
Projects
IT Support Fundamentals:, - Built and configured virtual machines to simulate multi-user environments, - Diagnosed and troubleshot software/hardware and network issues, Introduction to Python:, - Practiced basic Python scripting for automation and data tasks, - Wrote conditional statements, loops, and simple functions, Entrepreneurship & E-Commerce Operations:, - Launched and manage clothing business through an LLC structure, - Built online storefront, handled customer orders, and managed product drops
Languages
English
Native/ Bilingual
Wolof
Native/ Bilingual
French
Professional
Timeline
Founder & CEO
VBAD Clothing
12.2023 - Current
Server
Texas Roadhouse
09.2023 - Current
Associate Degree - Information Technology
Northern Virginia Community College
B.S. - Information Systems
Virginia Commonwealth University (VCU)
Advanced Studies Diploma -
Potomac Falls High School