Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mamadou Guisse

Denver,CO

Summary

Dynamic operations manager with a proven track record at FedEx, driving operational excellence through process automation and effective workforce planning. Skilled in logistics management and employee engagement, I enhanced team performance and retention through targeted training and mentoring initiatives, fostering a culture of continuous improvement and safety compliance.

Overview

2
2
years of professional experience

Work History

Ops Manager

Fedex
01.2024 - Current
  • Identified opportunities for process automation, leading to increased efficiency and reduced manual workload for staff members.
  • Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
  • Enhanced employee performance with focused training programs, coaching, and mentoring initiatives.
  • Balanced competing priorities in a dynamic environment, ensuring timely completion of tasks while maintaining high standards for quality and safety.
  • Cultivated a positive work environment through open communication channels, encouraging collaboration, and fostering a culture of continuous improvement.

Package Handler Trainer

Fedex
12.2022 - 01.2024
  • Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
  • Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
  • Collaborated with management to address specific skill gaps and tailor training programs accordingly.
  • Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.

Education

George Washington High School
Denver, CO

Skills

  • Standard operating procedures
  • Operational excellence
  • Scheduling management
  • Software knowledge
  • Staff development
  • Logistics management
  • Workforce planning
  • Employee engagement
  • Planning and implementation
  • Team leadership
  • Warehouse operations
  • Operational efficiency
  • Management
  • Health and safety compliance
  • Employee motivation
  • Work flow planning
  • Operations management

Languages

Fulani
Native or Bilingual

Timeline

Ops Manager

Fedex
01.2024 - Current

Package Handler Trainer

Fedex
12.2022 - 01.2024

George Washington High School

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Mamadou Guisse