Mambwe Chama
Albuquerque,NM
Summary
Experienced in food service, childcare, and retail environments with strong communication skills and teamwork. Ability to engage effectively with customers while prioritizing service. Adept in busy, high-stress situations with a desire to continuously learn and develop new skills. Skilled in fostering positive interactions and improving customer experiences.
Overview
7
7
years of professional experience
Work History
Retail Associate/Warehouse Associate
New Mexico United
Albuquerque, NM
10.2024 - 06.2025
- Operated clothing store, organized merchandise, managed in-stadium gift shop during games,lifted heavy equipment for event setup and breakdown.
- Assisted customers in locating merchandise and answering inquiries.
- Operated point-of-sale systems to process transactions efficiently.
- Maintained clean and organized sales floor for optimal customer experience.
Kitchen/Register staff
Saggios
09.2023 - 06.2024
- Assisted customers with product selection and inquiries during busy service hours.
- Collaborated with team members to ensure timely food preparation and delivery.
- Prepared pizzas and baked bread, ensuring fresh ingredients for daily service.
- Maintained cleanliness and organization of workstations and dining areas.
Junior Counselor
Sixth Street Youth Program
New York, New York
01.2019 - 08.2023
- Counseled children to foster emotional well-being, ensured safety during activities, and designed art and writing workshops that promoted creativity.
- Assisted youth in developing social and emotional skills through structured activities.
- Facilitated group discussions to encourage communication and teamwork among participants.
- Supported counselors in planning and implementing engaging recreational programs.
Ambassador
Billion Oyster Project
New York, New York
09.2018 - 06.2022
- Represented billion oyster project and developed tools to support organizational objectives.
- Educated the public about oyster restoration efforts and ecosystem benefits.
- Collaborated with local schools to promote environmental awareness programs.
- Organized community events promoting marine conservation initiatives.
Education
Highschool Diploma - Ocean Engineering
Urban Assembly New York Harbor School
New York12-2022
Skills
- Retail operations
- Cash register operations
- Customer support
- Inventory management
- Inventory control
- Food service operations
- Sales analysis
- Time management
- Adaptability
- Critical thinking
- Active learning
- Childcare management
Timeline
Retail Associate/Warehouse Associate
New Mexico United
10.2024 - 06.2025
Kitchen/Register staff
Saggios
09.2023 - 06.2024
Junior Counselor
Sixth Street Youth Program
01.2019 - 08.2023
Ambassador
Billion Oyster Project
09.2018 - 06.2022
Highschool Diploma - Ocean Engineering
Urban Assembly New York Harbor School