Results-driven Healthcare & Business Operations Professional with a Bachelor’s in Health Science and 6+ years of experience in healthcare, insurance, and diagnostics. Expertise in EHR systems, revenue cycle optimization, and Agile project management. Focused on driving efficiency, ensuring compliance, and delivering solutions that enhance organizational performance. Certified SAFe Scrum Master and Certified Revenue Cycle Representative.
Work History
Patient Accounting Consultant – Revenue Cycle
4 Years
Oracle Health | 10.2022 - Current
Assisted healthcare providers with patient billing, claims, reimbursement, and financial workflows to enhance revenue cycle management.
Configure and implement Oracle Health (Cerner) solutions to streamline revenue cycle operations.
Provided post go-live support by troubleshooting billing, payment, and reporting issues to ensure seamless operations.
Assist healthcare providers in managing patient billing, claims, reimbursement, and financial workflows.
Ensure billing processes align with healthcare regulations and compliance standards.
Trained finance teams and revenue cycle managers on Oracle patient accounting solutions to improve team proficiency and system usage.
Generate actionable financial reports to support strategic decision-making.
Demonstrate workflows that align with hospital billers day to day functions.
Provide post go-live support, troubleshooting billing, payment, and reporting issues.
Troubleshoot payer edits to improve hospital's clean claim rate
Data Entry Specialist
6 Months
USI Insurance Services | 04.2022 - 10.2022
• Verified and updated client policy information; corrected discrepancies and completed policy audits.
• Renewed expiring insurance policies in the Chubb system and ensured data integrity across records.
Specimen Technician
4 Months
Quest Diagnostics | 10.2021 - 02.2022
Processed biological specimens according to laboratory protocols, ensuring accurate accessioning and labeling.
Maintained detailed records in laboratory information systems, preserving traceability and data accuracy.
Promoted a positive workplace culture, fostering open communication amongst team members within the laboratory setting.