MAMIS WORLD
Lewisville,TX
Summary
Dynamic courier contractor with proven expertise at MAMIS WORLD in optimizing delivery routes and enhancing customer satisfaction. Skilled in GPS navigation and relationship building, I consistently expedited urgent deliveries while maintaining an exemplary safety record. Committed to maximizing efficiency and fostering trust with clients through exceptional service and effective problem-solving.
Personable and reliable with strong sense of direction and time management. Understands logistics of route planning and package handling, and inventory management. Aims to ensure timely and accurate deliveries, enhancing customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Courier Contractor
MAMIS WORLD
07.2025 - Current
- Supported the onboarding and training of new courier contractors, sharing best practices for route optimization and time management.
- Maximized fuel efficiency through strategic route planning that minimized mileage while meeting delivery timeframes.
- Managed delivery route for optimal use of time and fuel.
- Obtained signatures for delivery documents and packages.
- Delivered packages to customer doorsteps and business offices.
- Followed safety procedures and regulations to protect packages and vehicles.
- Maximized processes by managing delivery schedules and prioritizing based on urgency.
- Handled receipt, storage, identification and delivery of products for clients.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Properly documented all specimens received using [Software].
- Processed payments and handled cash transactions to secure proper compensation.
- Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
- Minimized potential damage by carefully handling fragile parcels and adhering to specific packing requirements.
Courier Contractor
CALDORS MOVING
02.2022 - 03.2025
- Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
- Enhanced delivery efficiency by optimizing routes and time management strategies.
- Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
- Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
- Minimized potential damage by carefully handling fragile parcels and adhering to specific packing requirements.
- Demonstrated adaptability when managing unexpected changes in delivery schedules due to unforeseen circumstances.
- Increased customer satisfaction through prompt and professional communication during pick-ups and deliveries.
- Ensured timely deliveries by closely monitoring traffic patterns and adjusting routes accordingly.
- Contributed to a positive work environment through effective teamwork and collaboration with fellow drivers and dispatchers.
- Reduced late or missed deliveries by consistently following up with dispatchers regarding updates on current assignments.
- Maintained accurate records of all courier transactions, ensuring proper documentation for billing purposes.
- Streamlined the pick-up process by proactively organizing packages based on destination priority.
- Adhered to strict safety guidelines, resulting in an exemplary driving record with no accidents or violations.
- Negotiated resolutions with dissatisfied clients, reinforcing positive relationships between the company and its customers.
Education
Associate of Science - Nursing Education
Lincoln Tech
Paramus, NJ11-2010
Biomedical Sciences
HIGHWAY SECONDARY SCHOOL
NAIROBI, KENYA11-1996
Skills
- Package handling
- Punctuality
- Deadline oriented
- Route planning
- GPS navigation
- Vehicle maintenance
- Lifting techniques
- Working independently
- Relationship building and rapport
- Load securing
Certification
- DRIVING LICENCE License - 07/23_ 03/32
- COURIER, MAMIS WORLD - PRESENT
Languages
English
Professional Working
Timeline
Courier Contractor
MAMIS WORLD
07.2025 - Current
Courier Contractor
CALDORS MOVING
02.2022 - 03.2025
Associate of Science - Nursing Education
Lincoln Tech
Biomedical Sciences
HIGHWAY SECONDARY SCHOOL
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