Mamouny Navee
Washington,DC
Summary
Driven by a goal-oriented approach, I leveraged CRM proficiency at Prime Motor to enhance client relationships, boosting sales through personalized service. As a Manager at Care+ Travel, I spearheaded team motivation, significantly improving customer satisfaction. My adeptness in client relationship building and strategic sales initiatives, coupled with a track record of operational efficiency, underpins my professional journey.
Overview
5
5
years of professional experience
Work History
Sales Representative Intern
Prime Motor
05.2024 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Manager
Care+ Travel And Medical Tourisme
02.2023 - 03.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Startup Founder
Atlantic Fishing Services
07.2021 - 02.2023
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Streamlined operations to reduce costs and improve overall efficiency.
- Drove product development from concept to launch, ensuring alignment with customer needs.
- Built an extensive network of connections within the industry, facilitating collaboration and resource sharing among startups.
Translator and Interpreter
Self Employed
01.2019 - 03.2021
- Translated documents from [Language] to [Language].
- Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
- Upheld strict confidentiality guidelines when handling sensitive information or classified documents for clients.
- Improved cultural understanding among colleagues by providing language training sessions and workshops on foreign customs and practices.
Education
Master of Economics - Economics
Bandirma 17 Eylül University
Bandirma, Balıkesir, Turkey04.2023
Turkish Language - Turkish Language
Sabahattin Zaim University
Istanbul, Turkey05.2019
Bachelor of Management Studies - Industrial Management
Institut Universitaire Professionnel
Nouakchott, Mauritania 08.2015
Skills
Goal-Oriented
Client Relationship Building
Sales Strategies
Public Relations
Languages
English
Full Professional
French
Full Professional
Arabic
Native or Bilingual
Turkish
Professional Working
Timeline
Sales Representative Intern
Prime Motor
05.2024 - Current
Manager
Care+ Travel And Medical Tourisme
02.2023 - 03.2024
Startup Founder
Atlantic Fishing Services
07.2021 - 02.2023
Translator and Interpreter
Self Employed
01.2019 - 03.2021
Master of Economics - Economics
Bandirma 17 Eylül University
Turkish Language - Turkish Language
Sabahattin Zaim University
Bachelor of Management Studies - Industrial Management
Institut Universitaire Professionnel