Grant Penley
Conover
Summary
Proven track record in boosting sales leads at Clear Defense Pest Control through strategic market research and effective client relationship building. Skilled in CRM and customer service excellence, demonstrating a keen ability to enhance customer satisfaction and retention. Achieved significant improvements in sales processes, showcasing a goal-oriented approach and strong work ethic.
Overview
2
2
years of professional experience
Work History
Sales Representative Intern
Clear Defense Pest Control
05.2024 - 08.2024
- Increased sales leads by conducting market research and identifying potential clients.
- Contributed to meeting monthly sales targets by tracking progress and adjusting strategies as needed.
- Streamlined internal processes for better efficiency, reducing time spent on administrative tasks while increasing focus on sales activities.
- Developed strong customer relationships through attentive listening and effective communication skills.
- Enhanced product knowledge by participating in ongoing training sessions and staying up-to-date on industry trends.
- Improved client retention by providing exceptional customer service and building rapport with key decision makers.
- Analyzed competitor offerings to identify unique selling points for our products in the marketplace.
Cashier
PDQ
05.2022 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Newton Conover High School
Newton, NC05.2023
Skills
Goal-Oriented
Client Relationship Building
Sales Strategies
CRM proficiency
Sales Events
Sales strategy
Objection handling
Customer Relationship Management (CRM)
Marketing
Social media networking
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Time management skills
Customer service excellence
Customer Relations
Timeline
Sales Representative Intern
Clear Defense Pest Control
05.2024 - 08.2024
Cashier
PDQ
05.2022 - 01.2024
High School Diploma -
Newton Conover High School
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