Todd Powers
Roanoke,VA
Summary
Proven achiever with experience at P. A. Short Distributing, I excel in client relationship building and CRM proficiency. Demonstrated ability to exceed performance metrics by identifying and securing new business opportunities, enhancing customer satisfaction, and fostering strong client relationships. Skilled in leveraging sales strategies and effective communication to drive results and meet sales targets.
Overview
15
15
years of professional experience
Work History
Sales Representative Intern
P. A. Short Distributing
Hollins, Va
06.2009 - Current
- Increased sales leads by conducting market research and identifying potential clients.
- Contributed to meeting monthly sales targets by tracking progress and adjusting strategies as needed.
- Enhanced product knowledge by participating in ongoing training sessions and staying up-to-date on industry trends.
- Improved client retention by providing exceptional customer service and building rapport with key decisionmakers.
- Collaborated with the sales team to develop strategic plans for expanding target markets.
- Consistently met or exceeded assigned performance metrics such as call volume targets or lead conversion rates.
- Generated new business opportunities by attending industry events and networking with potential clients.
- Maintained accurate records of client interactions, documenting details of meetings, calls, and follow-ups in the CRM system.
- Developed strong customer relationships through attentive listening and effective communication skills.
- Negotiated favorable terms with clients, securing contracts that maximized profit margins without compromising quality or delivery timelines.
- Boosted customer satisfaction rates by promptly addressing inquiries and resolving issues.
- Conducted regular check-ins with existing customers to ensure satisfaction and uncover upsell opportunities.
- Managed customer expectations and helped navigate sales processes.
Skills
- Goal-Oriented
- Client Relationship Building
- Sales Strategies
- CRM proficiency
- Sales strategy
- Objection handling
- Email Etiquette
- Customer Relationship Management (CRM)
- Marketing
- Product Demonstrations
- Client Nurturing
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Relationship Building
- Professionalism
- Professional Demeanor
- Problem-solving aptitude
- Order Processing
- Sales Techniques
- Account Servicing
- Point of sale operation
Accomplishments
Salesman of the Year
Sales team of the year 5 times
Sales employee of the year
Timeline
Sales Representative Intern
P. A. Short Distributing
06.2009 - Current