Mamud Johnson
Jersey Mike's
Fairfax,VA
4
years of professional experience
I am a dedicated and hardworking individual with a strong background in customer service and maintenance. I have been cleaning my house since I was ten years old. I am a flexible person with a pleasant personality. My friends describe me as a diligent worker who always completes tasks efficiently. As I transition into adulthood, I am taking on many responsibilities, and this opportunity would be an excellent fit for me. Experienced with customer service and teamwork which is essential for success. The use of effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Work History
Jersey Mikes Crew Member
2 Years 9 Months- My responsibilities included maintaining the store, ensuring fresh produce was prepared for the day, slicing meat and arranging it properly on sandwiches, and grilling hot sandwiches. Additionally, I was responsible for closing tasks such as restocking sauces and oregano, sweeping, mopping, and maintaining the cleanliness of the bathrooms. Other duties included operating the register, wrapping, and sprinkling.
Server
3 Months- Maintained cleanliness of the dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed. Communicated effectively with team members to coordinate table assignments for efficient seating arrangements. Collaborated with bartenders to prepare specialty cocktails according to established recipes and standards. Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service. Managed inventory levels of supplies such as napkins, utensils, condiments, etc., ensuring availability during peak hours. Developed strong product knowledge, including dish ingredients, allowing me to provide detailed information about menu items. Collaborated with team members to create a positive work environment focused on delivering excellent customer service.
Babysitting
10 Months- Ensured the safety of children at all times by closely monitoring their activities and surroundings. Maintained a clean and organized living space by tidying up after activities and meals. Incorporated physical activity into daily routines through outdoor games or indoor exercises. Engaged children in arts and crafts, outdoor play, and educational games. Assisted with homework assignments, providing guidance and support when needed.
Education
Pharmacy (Undergraduate)
High school diploma
Skills
Writing Skills
Pricing
Serving Experience
English
Produce Experience
Expert
Babysitting
Journal Entries
Financial Analysis
Time management
Multitasking and organization
Teamwork and collaboration
Customer service
Cleaning
Taking orders
Interactive communication skills
Problem-solving
Clear communication
Crew leadership
Performance improvement
Additional Information
Authorized to work in the US for any employer
Timeline
Jersey Mikes Crew Member
Jersey Mike's
09.2023 - CurrentRead More
Server
Pupatella Pizzeria
09.2022 - 12.2022Read More
Babysitting
02.2022 - 12.2022Read More
Annandale High School
High school diploma
Read More
Virginia Commonwealth University
Pharmacy (Undergraduate)
Read More