MANAHIL SAJJAD
Brooklyn,NY
Summary
Energetic Beauty Expert with experience promoting and upselling Beauty products. Committed to increasing sales and exceeding goals by delivering excellent customer service. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Prestige Construction
01.2023 - Current
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted development and implementation of new administrative procedures.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Counter Manager
Macy's
07.2019 - 06.2023
- Greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Excelled at cross-selling and up-selling to meet sales goals
- Organized sale events and created eye-catching product displays to attract customers.
- Operated cash register to accurately complete customer financial transactions.
- Educating staff on new product launches and lines
- Providing training for new team members as they on-boarded
- Consistently devised innovative strategies to boost sales
- Budgeted, audited and balanced cash handlings to secure cash drawer.
- Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences and special events.
Senior Makeup Artist
Makeup by Roxy
02.2021 - 01.2023
- Collaborating with clients to determine their desired makeup looks for special events, photo shoots, and other occasions
- Providing makeup services to high-profile clients such as United States of America pageant queens, PBS39 hosts, and bridal parties
- Traveling to different locations for events and weddings, ensuring that all makeup needs are met and deadlines are upheld
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
Server
Greenhouse Enoteca
11.2020 - 10.2022
- Provided exceptional customer service by greeting and seating guests, taking orders, and accurately relaying them to the kitchen
- Demonstrated strong knowledge of the menu, including daily specials, ingredients, and preparation methods, to assist guests in making informed choices
- Effectively communicated with kitchen staff and collaborated with colleagues to ensure timely and accurate delivery of food and beverages to guests tables
- Maintained a clean and organized work area, including tables, chairs, and service stations, to create a pleasant dining environment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Cosmetology -
Metro Beauty Academy
Allentown, PA01.2021
Skills
- Business Performance Analysis
- Team Training
- Rewards Programs
- Product Knowledge
- Shipment Processing
- Store Layouts
- Team Development
- POS Systems
- Cross-selling & Up-selling
- Makeup artistry
Languages
Urdu
Native or Bilingual
Pashto
Native or Bilingual
Timeline
Administrative Assistant
Prestige Construction
01.2023 - Current
Senior Makeup Artist
Makeup by Roxy
02.2021 - 01.2023
Server
Greenhouse Enoteca
11.2020 - 10.2022
Counter Manager
Macy's
07.2019 - 06.2023
Cosmetology -
Metro Beauty Academy
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