Reyna Mendez
Panama City Beach,FL
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
15
15
years of professional experience
Work History
Assistant General Manager
Runaway Island Beach Bar And Grill
05.2023 - 12.2024
- Handled cash accurately and prepared deposits.
- Assisted in recruiting, hiring and training of 100+ team members.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
Assistant Manager
Pompano Joe's Seafood House
04.2010 - 05.2023
- Experienced in training in multiple positions throughout business to maximize training with new team members.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Promotions to Head Server in 2012, Supervisor in 2016, Assistant Manager in 2016.
Skills
- Business Administration
- Staff Management
- Time Management
- Project Management
- Business Performance Analysis
- Food Cost Analysis
- Labor Cost Analysis
- Operating Expenses Report
- Business Planning
- Customer Relationship Management
- Customer Service and Satisfaction
- Recruiting and Interviewing
Timeline
Assistant General Manager
Runaway Island Beach Bar And Grill
05.2023 - 12.2024
Assistant Manager
Pompano Joe's Seafood House
04.2010 - 05.2023
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