Manana Madatyan
Northridge,CA
Summary
Dynamic professional with a proven track record at ZARA Yorkdale Mall, excelling in customer service and problem-solving. Expert in organization and time management, adept at building client relationships through exceptional communication. Demonstrates adaptability and emotional intelligence, enhancing customer experiences and fostering positive outcomes.
Overview
1
1
year of professional experience
1
1
Certification
Work History
ZARA
Yorkdale Mall
Toronto, Canada
10.2023 - 05.2024
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Organized displays to attract customers and promote sales.
- Processed returned merchandise according to company policies.
Customer Service
Tristan Yorkdale Mall
Toronto, Canada
05.2023 - 07.2023
- Cleaned shelves, counters, and tables to maintain an organized store.
- Handled customer feedback, implementing suggestions to improve the shopping experience.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Greeted customers to determine wants or needs.
Education
Bachelor of Arts - Interior Design
California State University Northridge
Northridge, CA05-2028
High School Diploma -
St. Elizabeth Catholic High School
Thornhill, ON04.2026
Skills
- Multitasking Abilities
- Problem-Solving
- Organization and Time Management
- Client Relationship Building
- Communication
- Customer Service
- Collaboration
- Detail-Oriented
- Critical Thinking
- Bilingual
- Adaptability
- Emotional Intelligence
Certification
- Ontario Scholar
- Academic Achievement in Visual Arts
Timeline
ZARA
Yorkdale Mall
10.2023 - 05.2024
Customer Service
Tristan Yorkdale Mall
05.2023 - 07.2023
Bachelor of Arts - Interior Design
California State University Northridge
High School Diploma -
St. Elizabeth Catholic High School
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