Manar Ayyad
Housing Specialist
Portland,OR
Summary
Experienced with client support and housing solutions. Utilizes resource coordination and case management to deliver effective housing services. Track record of positive client outcomes and seamless collaboration with team members.
Overview
16
16
years of professional experience
1
1
Certification
2
2
Languages
Work History
Housing Specialist ( Emergency Rental Assistance )
IRCO
02.2024 - Current
- Assess the client's housing situation and immediate needs.
- Submitted applications to Home Forward and monitored the application process through completion.
- Followed up on application status, payment processing, and required documentation.
- Determine eligibility for rental assistance programs.
- Help clients complete applications and gather required documents.
- Verify income, housing status, and other eligibility requirements.
- Communicate with landlords regarding rent arrears, payment arrangements, and program requirements.
- Coordinate rental assistance payments to landlords
- Assist clients in resolving barriers to housing stability.
- Maintain accurate case notes and client records.
Housing Specialist (Culturally Specific )
IRCO
07.2022 - Current
- Facilitated housing assessments to determine client needs and eligibility for support services.
- Developed resource guides and materials to enhance client understanding of available housing options.
- Explained rental and housing regulations to clients and helped each discover best options for housing.
- Assisted applicants in filling out housing applications and verifying assets.
- Answered client questions about lease and rental agreements and advocated on behalf of client needs.
- Helped clients find permanent or temporary housing.
- Provided support to social service clients in navigating available resources.
Arabic Teacher
IRCO
06.2019 - 03.2021
- Developed engaging lesson plans tailored to diverse student needs and learning styles.
- Implemented culturally relevant teaching methods to enhance language acquisition and retention.
- Facilitated immersive Arabic language experiences through interactive activities and real-life scenarios.
- Increased student motivation by setting clear goals and expectations while providing consistent support and encouragement.
- Organized detailed list of resources to help students go beyond classroom environments and delve into topics of interest.
Certified Ophthalmic Technician and Optician
Sharif Eye Center
01.2010 - 01.2017
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Performed lensometer and sit-lamp examinations.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Measured corneal curvature using keratometer to determine axis and extent of astigmatism.
- Measured intraocular pressure using Tonopen tonometry process.
- Measured and recorded visual acuity and color vision testing.
- Conducted corneal pachymetry as screening for Keratoconus, LRI surgery and glaucoma.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
Education
Associate of Science - Ophthalmic Technician And Optician
The Intermediate University Collage
Amman, Jordan07-2003
Skills
- Affordable Housing Knowledge
- Trauma-informed care
- Eviction prevention
- Applications
- Temporary housing
- Referrals and networking
- Case management
- Problem-solving
- Documentation skills
Certification
- Qualified healthcare interpreter
- Harm Reduction
- Fair Housing
- Assertive Engagement
- Supporting Survivors of DV
- Trauma-Informed Care
- Trained assessor (Multnoumah County)
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Housing Specialist ( Emergency Rental Assistance )
IRCO
02.2024 - Current
Housing Specialist (Culturally Specific )
IRCO
07.2022 - Current
Arabic Teacher
IRCO
06.2019 - 03.2021
Certified Ophthalmic Technician and Optician
Sharif Eye Center
01.2010 - 01.2017
Associate of Science - Ophthalmic Technician And Optician
The Intermediate University Collage