Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MANARAH BEDMINISTER

Summary

Experienced banker with a strong background as a Teller, recognized for efficient transaction processing and dedication to providing excellent customer service. Proven track record of enhancing customer satisfaction and streamlining operations in fast-paced environments. Expertise in cash handling and proficiency in banking software, consistently demonstrating strong attention to detail and effective communication skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Teller

National Co-operative Credit Union
Dominica
11.2021 - 02.2025
  • Daily disbursed cash and checks accurately while balancing and maintaining security of cash drawers.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
  • Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.

Compliance Assistant

National Cooperative Credit Union
31-37 Independence Street, Roseau,Comm of Dominica
01.2023 - 02.2023
  • Participated in risk assessments, aiding the identification and mitigation of potential compliance issues.
  • Contributed to employee training programs on compliance matters, fostering a culture of awareness and responsibility.
  • Managed recordkeeping systems related to compliance activities ensuring easy access when needed.
  • Aided in the preparation of necessary documentation for timely submission to relevant authorities, avoiding penalties or fines.

Education

Associate of Science - Biology

Dominica State College
Stockfarm, Roseau, Dominica
07-2021

High School Diploma -

Castle Bruce Secondary School
Castle Bruce, Roseau, Dominica
06-2019

Skills

  • Customer service
  • Strategic Problem Resolution
  • Effective Team Collaboration
  • Strategic Task Assignment
  • Experienced with Microsoft Office Suite
  • Assertive Communication
  • Effective Time Management
  • Flexible Problem-Solving
  • Innovative Thinking
  • Mathematical Proficiency
  • Friendly Demeanor
  • Expertise in Cash Transactions
  • Understanding of Banking Regulations
  • Confidentiality and discretion
  • Sales and Cross-selling

Certification

Introduction to Market Research and Management

Timeline

Compliance Assistant

National Cooperative Credit Union
01.2023 - 02.2023

Teller

National Co-operative Credit Union
11.2021 - 02.2025

Associate of Science - Biology

Dominica State College

High School Diploma -

Castle Bruce Secondary School
MANARAH BEDMINISTER