MANASSEE DE FRANCIS BONGHE NYEMA
3310 Teagarden Circle, Silver Spring,MD
Summary
Having graduated in 2017, I had my first job as a secretary assistant. This was followed by others who developed in me the Management and the communication with customers. These jobs earned me good reviews from my bosses. These experiences will allow me to showcase my abilities within the company. With analytical, communication, and teamwork skills, as well ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Cashier, Server
Bonjour Waffles
01.2024 - 09.2024
- Successfully managed cash transactions and provided excellent customer service in a fast-paced retail environment
- Demonstrated strong communication and teamwork skills while serving customers in the restaurant
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
Cashier
KIABI
09.2019 - 09.2021
- Managed cash register and balanced cash drawer daily
- Provided excellent customer service by assisting shoppers with product selection and answering inquiries
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Assisted customers with returns, refunds and resolving transaction issues.
Receptionist
Clean Pressing
07.2017 - 07.2019
- Maintained cleanliness and organization of reception area to create a welcoming atmosphere for clients
- Managed front desk operation and provided excellent customer service in a busy office setting
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Assistant Secretary
Conduite Auto
07.2014 - 02.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed sensitive information with discretion, ensuring the confidentiality of company documents and communications.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Responded to inquiries from callers seeking information.
- Streamlined communication channels by creating an organized filing system for emails, memos, reports, and other documentation.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Business and Administration Management -
Higher Institute of Technology
Libreville, GABON07.2017
Skills
- Communication
- Adaptability
- Sales techniques
- Teamwork
- Decision making aptitude
- Professionalism and courtesy
- Team collaboration
References
- Irene Adjeb, Owner of Bonjour Waïfes, Wheaton, (240) 418-8448
- Mrs Ritha, (301) 674-9249
Languages
French
Native or Bilingual
English
Professional Working
Interests
- Music
- Dance
- Watching Movies and TV Shows
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Playing Sports
Timeline
Cashier, Server
Bonjour Waffles
01.2024 - 09.2024
Cashier
KIABI
09.2019 - 09.2021
Receptionist
Clean Pressing
07.2017 - 07.2019
Assistant Secretary
Conduite Auto
07.2014 - 02.2015
Business and Administration Management -
Higher Institute of Technology
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