Man Chung Leung
Clearfield,UT
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Delivery Driver
Spark
05.2022 - Current
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Driver
Uber
05.2020 - 05.2022
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
Restaurant Owner
Tasty888
05.2019 - 05.2020
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Explained goals and expectations required of trainees.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
Restaurant Owner
Fuji Dragon
05.2018 - 05.2019
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Restaurant Manager
Chopstix
09.2016 - 05.2018
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Provided exceptional customer service by anticipating guest needs before they arise.
Sushi Chef
Chop Stix Asian Bistro
09.2015 - 09.2016
- Prepared sushi rolls with fresh ingredients and traditional recipes.
- Cleaned, cut, and prepared fish for sushi dishes.
- Maintained knowledge of current menu items and specials.
- Monitored food supplies and ordered additional supplies as needed.
- Ensured quality of product was consistent throughout shift.
- Followed proper food handling techniques to ensure safety of customers.
- Demonstrated knife skills to properly prepare ingredients for sushi rolls.
- Organized the kitchen in a clean and sanitary manner to meet health standards.
Education
High School Diploma -
Eton College
Hong Kong03-2010
High School Diploma -
Hoh Fuk Tong College
Hong Kong07-1996
Skills
- Freight flow
- Local routes understanding
- Map reading and navigation skills
- Heavy Lifting
- Roads and highways knowledge
- Safe Driving Record
- Time Management
- Clean Driving Record
- Client Relationship Management
- Loading and unloading
- Safe Driving
- Valid Driver's License
- Responsible driver
- GPS Navigation
Certification
Forklift Operator Certified
Education and Training
other,other
Timeline
Delivery Driver
Spark
05.2022 - Current
Driver
Uber
05.2020 - 05.2022
Restaurant Owner
Tasty888
05.2019 - 05.2020
Restaurant Owner
Fuji Dragon
05.2018 - 05.2019
Restaurant Manager
Chopstix
09.2016 - 05.2018
Sushi Chef
Chop Stix Asian Bistro
09.2015 - 09.2016
High School Diploma -
Hoh Fuk Tong College
High School Diploma -
Eton College