Vincenzo M. Mancini
Peoria,AZ
Summary
Organized and motivated individual with strong time management and organizational skills. Seeking opportunities to contribute to company growth while enhancing abilities. Experienced in customer service, multitasking, and time management. Committed to delivering positive and memorable experiences for every customer.
Overview
7
7
years of professional experience
Work History
Sales Associate
Mitsubishi Motors
Phoenix, AZ
08.2024 - Current
- Maintained exceptional service standards for customers and patrons
- Facilitate sales and purchases of automobiles
- Calculate payments and money orders for guest and vehicles
- Maintain cleanliness and upkeep of store and vehicles
- Online and phone sales.
- Regularly communicated with customers to ensure satisfaction
- Handled phone inquiries regarding store inventory and stock status.
- Oversaw digital and physical sales transactions
- Developed and implemented sales strategies to increase customer base.
Senior Sales Consultant
Peoria Ford
Peoria, AZ
03.2024 - 08.2024
- Maintained exceptional service standards for customers and patrons
- Facilitate sales and purchases of automobiles
- Calculate payments and money orders for guest and vehicles
- Maintain cleanliness and upkeep of store and vehicles
- Online and phone sales.
- Regularly communicated with customers to ensure satisfaction
- Handled phone inquiries regarding store inventory and stock status.
- Oversaw digital and physical sales transactions
- Developed and implemented sales strategies to increase customer base.
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
- Provided guidance and support to all members of the sales team to ensure successful completion of tasks.
Gun Salesman
Bass Pro Shop's
11.2023 - 03.2024
- Conduct background checks on customers
- Follow all ATF guidelines and procedures for selling firearms
- Answer phone calls and inquiries about stock and store information
- Stock and log firearms and ammunition
- Handle cash and card transactions
- Greeted customers and provided information about products and services.
- Demonstrated product features, benefits and use to potential buyers.
- Maintained a current knowledge of market trends and competitive activities in the sales area.
- Researched customer needs and preferences through surveys, interviews, focus groups and other methods.
Broista
Dutch Brothers Coffee
11.2023 - 03.2024
- Make drinks for customers
- Take orders and handle guest disputes
- Handle cash transactions
- Clean store and maintain upkeep
Surveillance Officer
Desert Diamond Casino
Glendale, AZ
05.2023 - 11.2023
- Operate Cameras inside and outside of property
- Maintain coverage for criminal events
- Review coverage for possible abuse of play and winnings
- Secure entry and exit ways
- Protect the assets of the Tohono O'odham Gaming Enterprise
- Keep workstation clean and upkeep
- Have extensive knowledge on all departments fundamentals
- Knowledge on how Table Games, Slots, and Poker pays out
- Class III Gaming License
Assistant Store Manager
Spirit Halloween
Phoenix, AZ
08.2020 - 11.2023
- Responsible for scheduling employee shifts and times
- Handling large transactions
- Depositing sales into store bank account
- Maintaining company's assets inside store safe
- Handle guest complaints and concerns
- Travel to multiple Spirit Halloween locations for services
- Manage store upkeep and stock
- Assess delivery and shipments
- Open and close store operations
Assistant Store Manager
GameStop
Peoria, AZ
04.2023 - 09.2023
- Operate POS system
- Handle guest transactions
- Take and payout guest
- Conduct trade in's and hardware inspections
- Request and ship product and resources
- Deposit Daily drops into store bank account
- Keep store upkeep and clean
- Count stock and keep sales floor stocked
- Handle guest complaints and troubles
- Make memberships sales (Top ranked in district)
- Provide excellent customer service
Betting Clerk/ Bookie
Bet MGM
Glendale, AZ
08.2022 - 02.2023
- Responsible for placing bets for guest
- Taking and paying out money
- Watch line adjustments and accurately assess games
- Count and split tipped profits
- Provide excellent customer service
- Have extensive knowledge on sports and gaming
- Class III Gaming License
Security Officer
Desert Diamond Casino
Glendale, AZ
01.2020 - 02.2022
- Responsible for the protection of Toronto O'odham Gaming Enterprise assets
- Responsible for all safety operations for the Casino
- Prepares and submits reports and logs
- Patrol the Casino, parking areas, and surrounding property
- Ensure the safety of Casino personnel and guest
- Investigates suspicious activity and suspicious persons
- CPR Certified
- Class III Gaming License
Bingo Caller
Desert Diamond Casino
Glendale, AZ
01.2020 - 02.2022
- Handle small and large payouts
- Control pace of game
- Call selected balls accurately and in a controlled manner
- Sell paper games
- Give away Jackpots
- Count inventory
- Clean venue
- Class III Gaming License
Leadman/Keyholder
Raceway Car Wash
Peoria, AZ
04.2019 - 12.2019
- Manage and train new hires time, attendance and duties
- Open and close business
- Reconcile money at end of day
- Conduct nightly inventory
- Profit and Loss reporting
- Calculate labor percentage/income per sale
- Manage membership retention and inquiries
- Oversee deliveries and product placement
- Sort money for bank deposits
- Travel to other job sites to help out
Security
Gila River Arena
Peoria, AZ
08.2018 - 12.2019
- Surveillance of security cameras throughout property
- Security at gate and doors
- Security at high level check points
- Client liaison for high profile clients and celebrities
- Assist with entering and exiting building
- Training in bomb threats, natural disasters and active shooter
Temp. Asst. Electrician
Electricians for Hire
Peoria, AZ
02.2019 - 04.2019
- Run electricity for pools and lights
- Labor
Front Desk Clerk/Night Auditor
Holiday Inn Express
Peoria, AZ
01.2018 - 08.2018
- Greeted and checked in customers
- Managed daily transactions and revenue totals
- Generate reports outlining room occupancy totals
- 3rdparty reservations for proper processing
- Answer phones
- Settle credit card changes through batch processing
- Knowledge and experience in OPERA system
Range Officer
Shooters World
Peoria, AZ
08.2017 - 01.2018
- Assist customers with purchase of firearms
- Conduct background checks
- Assist customers at firing range
- Maintain storage of firearms
- Conduct inventory
Education
College - Law Enforcement and Business Management
Glendale Community College
Glendale, AZ10.2024
High School -
Centennial High School
Peoria, AZ01.2017
Skills
- Proficient people person
- Skilled with telephone and customer service
- Self-starter
- Multi-tasker
- Excels at conflict resolution
- Great communication skills
- Motivated to succeed
- Skills and knowledge with computer applications
- Experienced in direct and internet sales
- Sales Development
- Inventory Control
- Cash Handling
- Reliable and punctual
- Positive and professional
- Goal-Oriented
- Verbal/written communication
Timeline
Sales Associate
Mitsubishi Motors
08.2024 - Current
Senior Sales Consultant
Peoria Ford
03.2024 - 08.2024
Gun Salesman
Bass Pro Shop's
11.2023 - 03.2024
Broista
Dutch Brothers Coffee
11.2023 - 03.2024
Surveillance Officer
Desert Diamond Casino
05.2023 - 11.2023
Assistant Store Manager
GameStop
04.2023 - 09.2023
Betting Clerk/ Bookie
Bet MGM
08.2022 - 02.2023
Assistant Store Manager
Spirit Halloween
08.2020 - 11.2023
Security Officer
Desert Diamond Casino
01.2020 - 02.2022
Bingo Caller
Desert Diamond Casino
01.2020 - 02.2022
Leadman/Keyholder
Raceway Car Wash
04.2019 - 12.2019
Temp. Asst. Electrician
Electricians for Hire
02.2019 - 04.2019
Security
Gila River Arena
08.2018 - 12.2019
Front Desk Clerk/Night Auditor
Holiday Inn Express
01.2018 - 08.2018
Range Officer
Shooters World
08.2017 - 01.2018
College - Law Enforcement and Business Management
Glendale Community College
High School -
Centennial High School
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