Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Manda Caldwell

Lockbourne,OH

Summary

Dynamic and results-oriented professional with a proven track record at Kare Kleaning Services LLC, demonstrating exceptional client relations and operational management skills. Leveraged strong interpersonal communication and computer literacy to enhance business processes, achieving increased customer satisfaction and efficiency. Skilled in navigating fast-paced environments with a flexible approach to task management.

Overview

4
4
years of professional experience
1
1
Certification

Work History

PCA

Siblings of Home Health Care
09.2024 - Current
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.

Owner/cleaner

Kare Kleaning Services LLC
05.2021 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Interacted well with customers to build connections and nurture relationships.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.

Education

High School Diploma - Basic

Reynoldsburg High School
Reynoldsburg, OH
05.2004

Skills

    Strong Interpersonal Communication

    Quick Learner

    Excels in Fast-Paced Environments

    Flexible Task Management

    Enthusiastic Contributor

    Client Relations Experience

    Computer Literacy

    Calmly Managing Challenges

Certification

Lincensed Notary Public

Timeline

PCA

Siblings of Home Health Care
09.2024 - Current

Owner/cleaner

Kare Kleaning Services LLC
05.2021 - Current

High School Diploma - Basic

Reynoldsburg High School
Manda Caldwell