Mandell kent
TULSA,OK
Summary
Dedicated CSR with strong technical troubleshooting and problem-solving skills. Proven ability to resolve customer inquiries effectively, ensuring high levels of satisfaction and service quality.
Overview
3
3
years of professional experience
Work History
CSR, Sales
IPacesetters
Tulsa, OK
01.2020 - 10.2022
- Addressed customer inquiries and service requests with prompt assistance.
- Resolved complaints through effective communication and problem-solving strategies.
- Resolved complaints through effective communication and problem-solving
Education
GED -
Thomas Edison Prepatory
Tulsa, OK03-2012
Skills
- Technical troubleshooting
- Inbound and outbound communication
- Quality control
- Call center procedures
- Account management
- Follow-up skills
- Microsoft Office Suite
- Shipping procedures
- Product knowledge
Timeline
CSR, Sales
IPacesetters
01.2020 - 10.2022
GED -
Thomas Edison Prepatory