Mandi Devins
Dannemora,NY
Summary
Dynamic and detail-oriented professional with experience in office support, customer service. Proven ability in time management and customer service, adept at resolving inquiries and maintaining accurate data. Recognized for organizational skills and a commitment to enhancing operational efficiency. Excited to leverage my expertise in a new role.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Fulfillment Processor
Schluter Systems L.P
Plattsburgh, NY
06.2021 - Current
- Resolved customer complaints and inquiries to enhance customer satisfaction.
- Enter and maintain accurate data in the company computer systems.
- Performed general office duties including photocopying, scanning, and documenting to support daily operations.
- Operated office equipment including printers and scanners to support daily tasks.
- Organized work areas and desk to create an efficient workspace.
Library Assistant
Dannemora Free Library
Dannemora, NY
06.2024 - Current
- Assisted patrons by answering questions about library resources and events about library events and resources
- Located library materials, including periodicals and DVDs, to assist patrons in finding resources
- Shelved and organized collections according to library classification system to maintain accessibility and order
- Completed clerical tasks, including filing paperwork and updating library records, ensuring accurate check-in/out process for patrons
Correctional Officer
Clinton County Sheriffs Department
Plattsburgh, NY
01.2018 - 06.2021
- Monitored individuals' behavior and reported unusual activity to enhance safety and security
- Address confrontational situations to ensure safety and maintain order
- Assisted Correctional Officers in managing individuals to maintain order and compliance
- Conduct regular searches of individuals' areas like cells, recreation rooms and showers for unauthorized items
- Escort individuals to job sites, medical facilities, classrooms or wherever they are needed in a timely, secure manner
- Documented activities through regular reports to provide accurate records for facility operations
Teacher Aide
Beekmantown Central School
Beekmantown, NY
12.2014 - 03.2016
- Facilitated small group activities to promote student participation
- Supervised children during activities to ensure a safe learning environment
- Organized resources to enhance lesson delivery
Education
Certified Nurse Aide -
CV-TEC
Plattsburgh, NY01-2016
Medical Office Assisting -
CV-TEC
Plattsburgh, NY01-2013
High school diploma or GED -
Northern Adirondack Central
Ellenburg Center, NY01-2009
Skills
- Order processing
- Inventory management
- Data accuracy
- Document scanning
- Clerical experience
- Records filing
- Administrative experience
- Customer service
- Attention to detail
- Organizational skills
- Time management
- Safety protocols
- Written communication
Certification
CPR Certification, First Aid Certification
Community Involvement
- Relay For Life 2010-present
- Community Beautification commitee
- Blood Donations
- Parent Teacher Organization-Vice President
Timeline
Library Assistant
Dannemora Free Library
06.2024 - Current
Fulfillment Processor
Schluter Systems L.P
06.2021 - Current
Correctional Officer
Clinton County Sheriffs Department
01.2018 - 06.2021
Teacher Aide
Beekmantown Central School
12.2014 - 03.2016
Certified Nurse Aide -
CV-TEC
Medical Office Assisting -
CV-TEC
High school diploma or GED -
Northern Adirondack Central