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Mandi Larkins
Vista,CA
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Summary
Detail-oriented professional with extensive experience in customer service, data entry, sales, office management and administrative tasks.
Overview
13
13
years of professional experience
Work History
Event Coordinator
Park Hyatt Aviara Resort
08.2018 - 09.2023
- Coordinated all event details, contracts, BEO and billing from first moment of client contact through end of event.
- Adapted quickly when faced with unexpected challenges.
- Collaborated with management, banquet department and culinary teams to ensure seamless event execution.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Maintained accurate records of all event expenditures, ensuring budget compliance.
Tax Preparer Assistant
E3 Coastal Advisors LLP
01.2022 - 05.2022
- Assisted senior tax preparers in completing accurate and timely tax preparation.
- Maintained a high level of confidentiality when handling sensitive financial information for clients.
- Organized files both electronically and physically for ease of access and retrieval.
- Managing all phone calls, schedules and appointments for three senior CPAs.
- Contributed to building long-term client relationships through excellent customer service and consistent follow-up.
- Utilized tax software to efficiently complete thousands of individual and business returns.
Golf Pro Shop Assistant
Park Hyatt Aviara Resort
01.2020 - 03.2020
- Maintained a clean, organized, and visually appealing pro shop environment for an enjoyable shopping experience.
- Reconciled daily tee sheets, checked in customers and collected payment for merchandise sales, greens fees and cart and club rentals.
- Investigated and promptly resolved customer complaints and escalated unresolved issues to supervisor.
- Engaged in friendly conversation with customers to better uncover individual needs.
University Front Office Manager
Florence University Of The Arts
01.2017 - 08.2017
- Maintained computer and physical filing systems.
- Printed, stapled and distributed thousands of quizzes and exams for all students throughout the semester.
- Managed a high volume of emails, phone calls and appointments in English and Italian.
- Served as a liaison between staff and students throughout the university.
- Managed office inventory, tracking supplies and placing orders in Italian.
- Managed art room supplies, equipment and resources.
- Facilitated art exhibitions for the students at the end of each quarter.
Event Caterer
Greenspoint Catering
05.2010 - 12.2014
- Maintained strict hygiene standards throughout the entire event catering process.
- Enhanced client satisfaction by providing exceptional catering services for various events.
- Collaborated with event planners to create seamless experiences for clients and guests.
Education
Graduate Studies - Fine Arts
05.2015
Bachelor Of Science - Studio Arts
05.2013
- Honoree of Cum Laude
- Scholarship Recipient
- 3.6 GPA
- Study Abroad: Florence, Italy
Skills
- Event Planning
- Office Management
- Customer Service
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Computer Skills
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Organizational Skills
Work Preference
Work Type
Part TimeWork Location
RemoteHybridImportant To Me
Work-life balanceFlexible work hoursWork from home optionInterests
Oil Painting
Timeline
Tax Preparer Assistant - E3 Coastal Advisors LLP
01.2022 - 05.2022
Golf Pro Shop Assistant - Park Hyatt Aviara Resort
01.2020 - 03.2020
Event Coordinator - Park Hyatt Aviara Resort
08.2018 - 09.2023
University Front Office Manager - Florence University Of The Arts
01.2017 - 08.2017
Event Caterer - Greenspoint Catering
05.2010 - 12.2014
Istituto Lorenzo Dei Medici - Graduate Studies, Fine Arts
Pensacola Christian College - Bachelor Of Science, Studio Arts
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