Mandi Ndikum-Moffor
Kansas City,MO
Summary
Over 10 years of experience in product management and software development, specializing in agile methodologies and digital accessibility. Successfully led multidisciplinary teams to improve web applications, ensuring compliance with WCAG standards. Proficient in Jira, product design, and accessibility tools, delivering impactful solutions that meet client commitments. Recognized for promoting cross-functional collaboration and driving product innovation.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Product Owner
WellSky
Overland Park, KS
03.2021 - Current
- Led a multidisciplinary software development team as Product Owner, promoting agile methodologies.
- Developed wireframe and led development of electronic signature capture feature, enhancing user experience and streamlining document workflows
- Led remediation of complex web components as digital accessibility expert, ensuring compliance with WCAG 2.1 A/AA standards and improving accessibility for users
- Conduct manual screen reader testing using JAWS and NVDA on desktop and mobile platforms
- Drafted technical documentation for new functionality and workflows, facilitating team understanding and supporting ongoing maintenance efforts
- Forecast quarterly deliverables for client commitments and potential new application features
Scrum Master
VinSolutions (Cox Automotive)
Mission, KS
03.2020 - 04.2020
- Served as scrum master for software development team, facilitating agile methodology adoption to enhance iterative improvements of VinSolutions' Connect CRM platform
- Collaborated with Product Owner to prioritize and clarify product backlog items and objectives.
Solution Designer
Cerner Corporation
Kansas City, MO
12.2018 - 03.2020
- Coordinated HealtheIntent i2b2 data refreshes, ensuring timely updates for 10+ clients nationwide
- Facilitated a data migration from the Cerner Health Facts database to the HealtheIntent platform for a client's i2b2 patient data/population (Children's National Hospital)
- Updated and maintained Cerner's i2b2 reference pages, providing clients with essential information on data refresh processes, data flow, de-identification, and health data governance
- Resolved client-reported data discrepancies for new i2b2 loads, enhancing data accuracy and reliability
Senior / Technical Solution Analyst
Cerner Corporation
Kansas City, MO
04.2015 - 12.2018
- Liaised between clients and engineers to design specifications for new clinical reports
- Managed 40+ monthly highly custom service requests resolving client issues
- Delivered functional and technical expertise to hospital and clinical sites
- Deployed new packages into clients' live production domains
- Coached new employees in their roles
Education
Bachelor of Science - Systems Science & Engineering
Washington University in St. Louis
St. Louis, MO 08.2010 - 01.2014
Skills
- Product Roadmapping
- User Story Mapping
- Agile Methodologies
- Digital Accessibility
- JIRA
- SQL
- HTML
- CSS
- CSS3
- JAWS
- NVDA
- Microsoft Office Suite
- Claude Code
Certification
- Certified Professional in Accessibility Core Competencies (CPACC)
- Professional Scrum Master I (PSM I)
- Professional Scrum Product Owner I (PSPO I)
Timeline
Product Owner
WellSky
03.2021 - Current
Scrum Master
VinSolutions (Cox Automotive)
03.2020 - 04.2020
Solution Designer
Cerner Corporation
12.2018 - 03.2020
Senior / Technical Solution Analyst
Cerner Corporation
04.2015 - 12.2018
Bachelor of Science - Systems Science & Engineering
Washington University in St. Louis
08.2010 - 01.2014