Philip Hinz
Product Owner
Fort Worth,TX
Summary
Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
PRODUCT OWNER
CIOX HEALTH
03.2022 - 04.2023
- Managed product development for scrum team, which included offshore and onshore team members
- Translated Product Manager roadmap initiatives into clearly defined feature sets and user stories
- Coordinated work and support of coding platform development to allow meeting of 2022 annual revenue target by Q2, allowing for the organization segment to hit 324% gross margin revenue for 2022
- Researched and created user case stories for supporting new workflow process for one of three national health plans to allow for client portfolio expansion of $5.5 million in 2022 Q4 of unanticipated revenue
- Utilized product application redesign and new workflow process development for the other two top national health plans as part of 2023 Q1 and Q2 portfolio expansion.
Product Owner II
FACTS
05.2021 - 03.2022
- Worked closely with Agile development teams to create use cases, requirements, and estimations
- Documented release notes and managed the customer journey analytics through the product
- Reviewed and validated UX mocks and early-stage simulations with clients
- Worked with development teams to ensure solutions met market expectations, including required school state reporting with multiple yearly deadlines
- Ensured consistent, updated, and effective client documentation, including release notes and roadmaps
Scrum Master
FACTS
02.2020 - 05.2021
- Led multiple scrum teams in using Agile methodologies and scrum practices
- Led all sprint planning, sprint reviews, sprint retrospectives, and daily scrums with multiple remote development teams across different time zones
- Anticipated and assisted in removing impediments for the scrum team
- Analyzed metrics iteratively to provide insights into team’s sprint performance and to identify process improvements with methodology adopted by two additional scrum masters and four scrum teams
- Provided weekly reporting to communicate all scrum teams’ release plans to internal stakeholders across the business segment.
IT Technical Analyst
FACTS
05.2018 - 01.2020
- Engaged with product owner, business stakeholders, and delivery teams to understand business needs and identify appropriate solutions
- Assisted in requirements gathering for application changes and enhancements to ensure detailed communication for the IT Technical Engineering staff
- Identified and recommended manual test scenarios on system changes
- Validated production releases to ensure delivery was compliant with scope commitment
- Acted as liaison for Product, Operations, and Technical staffs
Product Owner
FACTS
11.2014 - 05.2018
- Evaluated and prioritized well-groomed product backlog based on customer feedback and business needs
- Communicated project status to business stakeholders
- Identified and delivered documentation and training needs in a timely manner
- Conducted product demonstrations and training for stakeholders in virtual and on-site sessions
- Developed effective relationships with various stakeholder groups, including internal departments, business leadership, clients, and third-party partners.
Education
Bachelor of Business Administration - Business Management
Stephen F Austin State University
Nacogdoches, TX 08.1999 - 12.2003
Skills
Agile Product Development
Product Roadmapping
Requirements Gathering
User Story Writing
Backlog Refinement and Sprint Ceremonies
JIRA
Azure DevOps
Communication
Relationship Building
Servant Leadership
Certification
Certified Scrum Master
Timeline
PRODUCT OWNER
CIOX HEALTH
03.2022 - 04.2023
Product Owner II
FACTS
05.2021 - 03.2022
SAFe 5 Advanced Scrum Master
04-2021
Certified Scrum Master
03-2020
Scrum Master
FACTS
02.2020 - 05.2021
IT Technical Analyst
FACTS
05.2018 - 01.2020
Product Owner
FACTS
11.2014 - 05.2018
Bachelor of Business Administration - Business Management
Stephen F Austin State University
08.1999 - 12.2003