MARTIN HUGHES

• Developed and assessed project plans and implementation to quickly resolve any issues to meet stakeholder requirements and deadlines
• Identified and defined all strategic projects by Collaborating with customers to understand their needs, develop business requirements to translate to development efforts and align with company strategic goals. Owned and prioritized product backlog.
• Developed and managed entire product roadmap, including iOS, deployments from vision and creation to rollout and delivery. Document, Plan, Market and Execute.
• Led, coached and influenced 3 different Scrum Teams. Collaborated cross-functionally planning sessions to maintain consistent message and user experience and enterprise unity.
• Mentored and developed world class engineering talent and assembled multiple multicultural, multigenerational, geographically separated high performance team.

• Led large and extremely complex migration of 2712 Gulfstream aircraft and MyCMP application onto new MyCMP / CAMP platform.
• Utilizes Agile Product Management principles in scrum environment to successfully develop large and complex product launches to support customer and business needs.
• Works with stakeholders to develop roadmaps, explain and thoroughly understand desired product deliverables, convert ideas into stories and epics, and efficiently build and groom backlog.
• Managed Customer Advisory Board - Established ability to capture Voice of Customer. Understand their business processes, pain-points, convert to business solutions.
• Product Evangelist; Developed iron clad marketing strategy to roll out new Application. Change management and strong communications provided customer comfort with transition.

• Identify, monitor and develop plans to provide Customer Support for cross-functional and global support of customer related MyCMP products and implementation.
• Develop technology strategies to satisfy customer requirements and provide a world class user experience for product integration of MyCMP into their Flight and Maintenance departments capabilities.
• Lean Six Sigma Greenbelt Certification project generated $700,000 initial, $3.9M annually through error tracking and reduction.
  o Critical to Gulfstream Service Center Mobility Effort: Digital Signatures and Paperless customer service center visits.
  o Led Cross-functional group of Chief Inspectors from all Service Centers in process analysis.
  

• Provided governance and routine audits for compliance with FAA and Gulfstream Manufacturing regulations to 96 Gulfstream aircraft.

• Developed Standardization and Evaluation program For 65 Flying Crew Chiefs at Dover AFB.

United States Air Force - Retired. Numerous aviation and leadership positions held. Can provide additional details upon request.