Mandi R Benson
Roseville,MI
Summary
Skilled dental hygienist with proven experience in providing comprehensive oral health care and preventative advice to patients. Possess strong interpersonal skills, adept at creating comfortable environment for patients while efficiently conducting dental cleanings, X-rays, and assisting in dental procedures. Demonstrated ability to improve patient oral hygiene through tailored education and treatment plans. Committed to staying updated with latest dental technologies and practices to enhance patient care and clinic operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Dental Hygienist
GoTu, OnDiem
, MI
05.2023 - Current
- Assist offices in maintaining full schedules to minimize the need for rescheduling.
- Assist team members with sterilization, nightly clean-up, and room stocking as necessary.
- Review patient charts before providing care in order to ensure accuracy of information.
- Study new and advanced dental hygiene methods and technology by completing continuing education coursework.
- Educate patients about proper oral health care, including diet, brushing, flossing, and the use of fluoride.
- Examine gums manually and visually to determine periodontal disease and screen for oral cancer.
Registered Dental Hygienist
Hi-Tech Family Dentistry
Southfield, MI
01.2021 - 05.2023
- Screened patients for signs of oral cancer, lesions or disease by visually and manually inspecting mouth and gums
- Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach and positive rapport development
- Educated patients on importance of oral hygiene and demonstrated techniques for flossing and brushing
- Maintained accurate medical and dental records by documenting important patient data in Dentrix Ascend
- Correctly administered local anesthetic and adjunctive therapies such as fluoride treatments and irrigation
Registered Dental Hygienist
Smile Connections
Madison Heights, MI
04.2018 - 07.2020
- Treat 7-8 patients daily, executing dental hygiene/periodontal treatment and scheduling follow-up appointments
- Evaluate clinical findings, medical history and previous dental records and integrating the information into a plan for excellent dental hygiene
- Patient Education on applicable home care and oral hygiene instructions
- Aid in building productive hygiene schedule
- Support Dentist in training of dental staff members and dental assistants
Registered Dental Hygienist
Aspen Dental
Lake Orion, MI
03.2017 - 03.2018
- Part-time Hygienist treating 11-15 patients daily, skilled in patient assessment, treatment planning and explanation, executing dental hygiene/periodontal treatment and scheduling follow-up appointments
- Evaluate clinical findings, medical history and previous dental records and integrating the information into a plan for excellent dental hygiene
- Order all hygiene supplies for office and manage inventory for entire office
- Perform Zoom whitening and Oral cancer screening Vizilite on patients
- Patient Education on applicable home care and oral hygiene instructions
- Aid in building productive hygiene schedule
Customer Service Advisor
Delta Dental
Farmington Hills, MI
10.2015 - 04.2017
- Input data into processing system after interpreting dental coding and knowing terminology used in dental professions in respect to procedures and diagnoses
- Ensured to process assigned claim forms and inspect apt allocation of co-pays, deductibles, reimbursements and co-insurance
- Complied with all judgmental policies and processes to assure appropriate claim payments
- Provided excellent customer service to all providers, members, insurance companies and billing department
- Maintained written record of phone calls in system and adhered with issues as required
- Solved all issues related to claim adjudication and customer complaints and queries as received over telephone
- Researched and analyzed claim overpayments and funds requirements
Education
Associate of Applied Science - Dental Hygiene
Baker College
Port Huron, MI06.2015
Skills
- Soft Tissue Management Protocol
- Arestin
- Laser Therapy
- Perio Maintenance Recall
- Sealant application
- Root planning and scaling
- Antibiotic Treatment Administration
- Dentrix Ascend Software
- Anesthetic Administration
- Intra-oral camera operations
- Itero scans
Certification
- Local Anesthesia Certified
- CPR-BLS
References
References available upon request.
Timeline
Registered Dental Hygienist
GoTu, OnDiem
05.2023 - Current
Registered Dental Hygienist
Hi-Tech Family Dentistry
01.2021 - 05.2023
Registered Dental Hygienist
Smile Connections
04.2018 - 07.2020
Registered Dental Hygienist
Aspen Dental
03.2017 - 03.2018
Customer Service Advisor
Delta Dental
10.2015 - 04.2017
Associate of Applied Science - Dental Hygiene
Baker College
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