Mandie L. Martinez

• -Responsible for responding accordingly to any known security breach within 2 minutes or less. Securing any openings and/or standing by any known issue brought to my attention per until informed otherwise.
• Responding in an extremely quick manner regarding

• -To approach each and every person in a professional manner to educate them on current state level issues in dire need of attention and change
• -Gathering signatures from the public to help ensure state wide issues are present on upcoming ballots

• Temp/Seasonal position

• -Fair treatment of each individual resident
• -Fast, efficient movement necessary due to an extremely high volume of tables entrusted to me (9-16 tables at a time)
• -Charging the correct resident for their meal to avoid confusion/mistakes (multiple residents share the same last names, so it was imperative to have knowledge of their first name as well)
• -In addition to caring for a large number of tables, I also hand-delivered meals to residents within the apartment complex and outside to the cottages
• -Responsible for training new employees on the POS system alongside all other responsibilities within the facility
• -Setting a positive example as a leader for other employees considering my experience was quite extensive in comparison
• -During extra/free time, effort was applied to personally get to know residents and/or their story for the sake of bonding
• -Making sure the
  residents receive the upmost quality dining experience I have to offer
• Temporary position

• -Assist with new hire training and scheduling
• -Work in teams of 2 for large group (20+) customer orders individually
• -Maintain solid internal customer relations to achieve a common goal.
• -Testing of new beer made in the Brewery (on site)
• -Learned to work in a hasty manner while maintaining calm under pressure for big banquet/wedding parties etc.

• -Working as a team in an extremely fast paced environment was key
• -Sales of extremely popular daily specials, limited to stock on hand.
• -Workplace extreme cleanliness and organization in an efficient manner.
• -Aiming to gain and take special care of “regulars” to ensure repeat business

• -Intake of customers dogs, cats, and the occasional chinchilla or hamster
• -Consultations with pet owners to obtain a desired direction for grooming and style with occasional artistic drive to create new styles
• -Sales of pet products and forward direction for care of new styles
• -Assisted families with affordable pet food in the pet panty

• I worked within the homeless community (shelter, community kitchen) and empathy was necessary along with helping those in need of advocacy and resources. Mental illness was higher in areas and being aware at all times was required for safety of others along with ways to de-escalate.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Checked and verified photo identification prior to granting facility access.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Stayed respectful towards all guest regardless of age, gender, race, ethnicity or religion
• Implemented access control measures, verifying credentials of visitors and staff
• Represented fairness, integrity and guidance whenever guests felt discriminated against by others
• Maintained healthy boundaries with homeless population, yet empathetic towards personal situations to ensure safety and dignity was never compromised

• -Basic knowledge of the menu, ie foods and beverages
• -Ability to inform guests with allergies/special diets of menu items matching their needs/wants
• -Active listening to ensure the proper order is taken and delivered
• -Food running, pre bussing, side work and cleanliness (for safety reasons) while staying actively engaged with guests (a lot of multi tasking)
• -Genuinely engaging with guests in a professional yet friendly manner
• -Proper performance of money transactions