JAMES BAYLEY
Santa Barbara,CA
Summary
Dedicated Master's degree candidate at Pepperdine University, continuously enhancing communication, critical thinking, writing, and reading skills while gaining hands-on clinical experience in therapeutic identities. Maintaining a 4.0 GPA while studying part-time has allowed for full-time work and application of knowledge in real-world situations. Expertise in clinical, behavioral, and counseling psychology, research methods, and mental health disorders acquired through a Bachelor of Science in Cognitive and Behavioral Neuroscience from the University of California, San Diego. Aim to make a positive impact on individuals and communities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Licensed Security Guard
Rockfire
11.2022 - 12.2023
- Demonstrated commitment to professional development through attendance at industry conferences, workshops, and seminars on relevant topics in the security field.
- Assisted law enforcement and medical experts during investigations and assistance by providing detailed information on incidents that occurred on-site, ensuring accurate reporting of facts.
- Given the large responsibility and privilege of working with other guards as a team to maintain the safety of anywhere between 250-500 persons on any given night.
- Remained calm, assertive, and mindful to de-escalate situations, thinking critically to problem solve during extremely stressful situations that involved being both physically and verbally attacked.
Hotel Concierge
Belmond El Encanto
03.2017 - 10.2017
- Customer service specialist at 5-star hotel in Santa Barbara, delivered exceptional guest experiences by providing personalized attention and high-quality service
- Led guests on tours of city and hotel, up-sold hotel services, and served as liaison between guests and management
- Passion for delivering outstanding service and creating memorable experiences helped build strong relationships with guests and colleagues, while developing deep understanding of anticipating guest needs and exceeding expectations.
Education
Master of Arts - Clinical Psychology LMFT
Pepperdine University
Malibu, CA06.2025
Bachelor of Science - Cognitive And Behavioral Neuroscience
University of California - San Diego
La Jolla, CA12.2021
Skills
- Communication
- Crowd Control (de-escalating stressful situations)
- Advanced understanding of Psychology both Biological and Psychological
- Data Analysis
- Presenting skills
- Listening skills
- Works well under pressure
- Incident Reporting
- Physical Security Measures
- Well versed in Diversity/Inclusion
Certification
- UCSD Provost Honors, 01/01/2020
- SBCC Presidents Honor Roll, 01/01/2019
- Bishop Diego (private catholic high school) Student Ambassador, 05/01/2016
- Bishop Diego (private catholic high school) Varsity Letter, 09/01/2016
- Bishop Diego (private catholic high school) Junior Varsity Letter, 04/01/2014
- 100 hours of community service, 09/01/2016
Timeline
Licensed Security Guard
Rockfire
11.2022 - 12.2023
Hotel Concierge
Belmond El Encanto
03.2017 - 10.2017
Master of Arts - Clinical Psychology LMFT
Pepperdine University
Bachelor of Science - Cognitive And Behavioral Neuroscience
University of California - San Diego