John Gonzalez
Brooklyn
Summary
Dedicated security professional with extensive experience at Allied Universal Security Services, excelling in vigilant surveillance and access control management. Proven ability to enhance safety through effective crowd control and conflict resolution. Recognized for exceptional customer service and teamwork, ensuring a secure environment while fostering positive relationships with visitors and staff.
Experienced with monitoring premises to ensure safety and security. Utilizes surveillance systems and access control tools to maintain order. Knowledge of emergency response procedures and conflict resolution techniques.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Licensed Security Guard
Allied Universal Security Services
New York, NY
09.2023 - 02.2026
- Monitored premises to ensure safety and security of individuals and property.
- Assisted in conducting regular safety inspections and risk assessments.
- Responded promptly to alarms and emergency situations, providing support as needed.
- Collaborated with team members to enforce security protocols effectively.
- Engaged with visitors and staff to provide assistance and enhance security awareness.
- Utilized surveillance systems to monitor activity within assigned areas proactively.
- Participated in training sessions to learn best practices in security operations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Issued access cards to authorized personnel to monitor access points.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Delivery Assistant
KRM Kollel Supermarket
Brooklyn, NY
10.2021 - 06.2023
- Assisted in loading and unloading delivery vehicles, ensuring timely and efficient operations.
- Maintained accurate inventory records, utilizing software for tracking supplies and deliveries.
- Coordinated with drivers to optimize delivery routes, enhancing overall service efficiency.
- Provided exceptional customer support during deliveries, addressing inquiries and resolving issues promptly.
- Trained new team members on safety protocols and operational procedures to ensure compliance.
- Collaborated with management on logistics planning, supporting strategic initiatives for operational excellence.
- Assisted in loading and unloading trucks, ensuring safe transportation of goods.
- Ensured proper handling of packages, preventing damages during transit.
- Provided excellent customer service, addressing inquiries or issues related to deliveries professionally and courteously.
Door Attendant
Gumley Haft
New York, NY
01.2021 - 09.2021
- Greeted and assisted guests, ensuring a welcoming atmosphere at entrance.
- Monitored building security, reporting suspicious activities to management promptly.
- Maintained cleanliness and organization in the lobby area for optimal guest experience.
- Kept work area clean and safe.
Education
High School Diploma -
Franklin Delano Roosevelt
Brooklyn, NY06-2015
Skills
- Patrol operations
- CCTV operation
- Visitor screening
- Crowd control
- Perimeter security
- Access control management
- Vigilant surveillance
- Key control procedures
- Security equipment handling
- Work ethic
- Punctuality
- Reliability
- Workplace safety
- Patrolling
- Verbal and written communication
- CCTV monitoring
- Security camera monitoring
- Situational awareness
- Relationship building and management
- Security procedures
- Surveillance
- Event security
- Security operations experience
- Conflict resolution
- Sensitive information handling
- Security protocols
- Access control
- De-escalation techniques
- Patrol techniques
- ID verification
- Visitor management
- Building patrol
- Radio communication
- Premises surveillance
- Security operations
- Teamwork
- Customer service
- Reliable and responsible
- Multitasking
- Excellent communication
- Multitasking Abilities
- Adaptable and flexible
- Critical thinking
- Attention to detail
- Problem-solving abilities
- Honest and dependable
- Team player
- Teamwork and collaboration
Certification
- security license certificate
Languages
English
Timeline
Licensed Security Guard
Allied Universal Security Services
09.2023 - 02.2026
Delivery Assistant
KRM Kollel Supermarket
10.2021 - 06.2023
Door Attendant
Gumley Haft
01.2021 - 09.2021
High School Diploma -
Franklin Delano Roosevelt