Mandolin Barnes
Fairchild,WA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children. Punctual and dedicated to service.
I have been a military spouse for 18 years and stay at home mom the last 5 years. Focus was on raising children and volunteering for various military events and organizations.
Overview
6
6
years of professional experience
Work History
Teacher
Creation Corner Preschool
O'Fallon , IL
2017.08 - 2018.05
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Promoted physical, mental and social development using classroom games and activities.
- Planned and implemented integrated lessons.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Supervised learning groups of students in classroom stations.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
Teller 2/Check Scanner
First Federal Bank
Fayetteville , AR
2005.08 - 2009.02
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Maintained friendly and professional customer interactions.
- Balanced and maintained the branch ATM. Ensured the machine stayed in working order.
- Imaged all checks daily so that they could be processed through the Federal Reserve.
Call Center Rep I
Harborstone Credit Union
Tacoma , WA
2003.05 - 2005.07
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Maintained friendly and professional customer interactions.
Education
Associate of Arts - Liberal Arts
Arkansas State University - Newport
Newport, AR05.1999
Skills
- Reinforcing Learning Concepts
- Computer and Microsoft Office Skills
- Curriculum-Based Lessons
- Lesson Planning and Preparation
- School Policy and Rules Enforcement
- Organizational and Planning Skills
- Communicating with Parents and Teachers
- Special Education
- Preschool Programs
- Skills Development
Affiliations
Key Spouse Mentor; Fairchild AFB
Food Bank Volunteer
Vacation Bible School teacher
Timeline
Teacher
Creation Corner Preschool
2017.08 - 2018.05
Teller 2/Check Scanner
First Federal Bank
2005.08 - 2009.02
Call Center Rep I
Harborstone Credit Union
2003.05 - 2005.07
Associate of Arts - Liberal Arts
Arkansas State University - Newport
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