MANDY CLAY
Forney,TX
Summary
TRANSFORMATIVE LEADERSHIP | ORGANIZATIONAL DEVELOPMENT | FINANCIAL MANAGEMENT
Experienced Financial Analyst with a proven track record of delivering comprehensive financial analysis and driving strategic decision-making. Offering a solid background in financial planning, budgeting, forecasting, and reporting. Strong analytical skills combined with a detail-oriented approach to deliver accurate and actionable insights. Proactive problem-solver with the ability to thrive in fast-paced and dynamic environments. With a keen eye for detail, developed and implemented robust financial models that have provided critical insights into business operations. Key strength is the ability to work cross-functionally and collaborate with stakeholders at all levels of the organization.
Overview
24
24
years of professional experience
Work History
Senior Financial Analyst
Hotwire Communications
12.2023 - Current
- Collaborate closely with VP of FP&A, providing comprehensive support for FisionX and Hotwire Legacy Revenue reporting
- Collaborate closely with Controller, providing comprehensive support for FisionX P&L and Revenue, ARPU by Property reports and budget, this report was created from nothing
- These allowed for Presentation Slides to be generated from this data for monthly FisionX meetings
- Collaborate closely with other FP&A team members, providing comprehensive support for Essbase data that reconciles to D365 daily
Lead Financial Analyst (Global Supply Chain)
AT&T HQ
04.2019 - 07.2023
- Collaborated closely with Senior Sourcing Managers, providing comprehensive support for Savings Data & Cost Analysis for the Business-to-Business customers (B2B)
- Established and Executed Executive Level Reporting, including but not limited to Monthly, Quarterly and Yearly budget and spend forecast reports for large software business customers to support strategic decision-making and drive profitability
- Directed the annual budgeting process, collaborating with cross-functional teams to ensure alignment with business goals and objectives
- Established and presented FMO(Future Mode Operations)/(Present Mode Operations)PMO cost analysis spreadsheets and 'Should Cost' vs 'Does Cost' rate comparisons to optimize AT&T's supplier expenses
- Produced and distributed impactful Metric and Spend Dashboards utilizing Power BI, in conjunction with various AT&T Corporate systems, showing spend by vendor that displayed historical data as well as current month
- The database was also locked down, so that only the user could see their own information
- Exhibited ability to manage multiple tasks while remaining adaptable and flexible and meeting commitments
- Determined to learning new skills and staying updated with industry changes
Financial Analyst/Customer Relations Manager
AT&T
01.2008 - 04.2019
- Ensured B2B, meticulous record-keeping of billing and vendor payment files while conducting routine audits to uphold data accuracy and integrity for a large enterprise Financial Company
- Coordinated the seamless onboarding of new clients, vendors, and billing accounts within proprietary payment and billing systems, streamlining processes for consolidated signature client deals
- Spear headed Business-to-Business training and transition initiatives as the designated Training and Transition Manager, serving as the Single Point of Contact (SPoC) for both Internal (AT&T) and External (Large Finance Company) customers during contract splits and negotiations alongside the Sales Team
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Improved efficiency in operations and implemented process changes across the billing organization, that moved from a manual invoice system for (B2B Most of World) B2B Enterprise MOW Billing to an automated process savings 20+ hour per analyst each month
- Managed and coordinated multiple B2B Large Finance Company projects while ensuring timely completion
- Engaged in regular interaction with Senior and non-Senior Global Management teams across various countries, including but not limited to Brazil, Australia, the United Kingdom, Canada, India, and Japan
- Analyzed and oversaw global billing data exceeding $4.5M monthly across multiple currencies, maintaining meticulous attention to detail, Data Mining
- Supervised and managed all aspects of rate reductions, and pricing changes, and meticulously analyzed billing data before monthly distribution to global clients, collaborating closely with international billing teams to ensure contract accuracy
- Developed and implemented standardized processes, fostering efficiency and documenting best practices, while generating monthly billing reports
Billing & Implementation Manager
AT&T
10.2000 - 12.2007
- Dynamic Training and Transition Manager, serving as the authoritative SPC (Single Point of Contact) for both Internal and External Global Manufacturing and Finance B2B customers during contract splits, facilitating seamless transitions and ensuring exceptional customer satisfaction
- Conducted comprehensive reviews and validations of all billing aspects, ensuring completeness and accuracy in the appropriate billing system for B2B Customers
- Managed Inventory against billing contracts and rate reductions, P
- Q Billing and pricing
- Demonstrated exceptional Revenue Assurance abilities, successfully identifying and recovering $1.5M in the first between 2022 and 2023, contributing to significant financial gains
- Data Mining guaranteeing accurate capture and timely presentation of billable charges with an exceptional accuracy rate of 99%+
- Provided training and supervision on newly implemented systems or processes
Education
Masters Degree - Business Administration with a concentration in International Business
KELLER GRADUATE SCHOOL OF MANAGEMENT OF DEVRY UNIVERSITY
02.2012
Bachelors Degree - Accounting
DEVRY INSTITUTE OF TECHNOLOGY
02.2000
Skills
- Executive Report Management
- Data Collection
- Large Dataset Analyzation
- Data Mining
- Billing & Payment Processing
- Budgeting & Forecast Modeling
- Financial and Operational Reporting
- Analysis & Modeling
- Savings & Cost Analysis
- Team Leadership
- Trainer Skills
- Customer Relations Expertise
- Pricing Modeling
- Calculation
- Global Diversity Interaction
- GAAP Accounting Principals
- Project Management
- Account Management
- Data & Analytical Skills
- Metrics/Dashboard Creation
- Management
- Advanced Excel Skills
- Pivot Tables
- HLookup
- VLookup
- XLookup
- Advanced Functions
- Formulas
Timeline
Senior Financial Analyst
Hotwire Communications
12.2023 - Current
Lead Financial Analyst (Global Supply Chain)
AT&T HQ
04.2019 - 07.2023
Financial Analyst/Customer Relations Manager
AT&T
01.2008 - 04.2019
Billing & Implementation Manager
AT&T
10.2000 - 12.2007
Masters Degree - Business Administration with a concentration in International Business
KELLER GRADUATE SCHOOL OF MANAGEMENT OF DEVRY UNIVERSITY
Bachelors Degree - Accounting
DEVRY INSTITUTE OF TECHNOLOGY
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