Mandy Crouse
Berkeley Springs,WV
Summary
Dynamic nursing leader with extensive experience at Communicare Family Of Companies, excelling in staff recruitment and policy development. Proven track record in enhancing patient safety and regulatory compliance while fostering team collaboration. Skilled in emergency response and performance evaluation, driving quality assurance initiatives to optimize care delivery.
Overview
22
22
years of professional experience
Work History
Director of Nursing
Communicare Family Of Companies
Berkeley Springs, WV
12.2023 - Current
- Conducted recruitment and retention activities to develop highly skilled nursing team.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Reviewed daily documentation of dispensing of controlled substances, immediately noting discrepancies from shift to shift.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Collaborated with physicians and other healthcare providers to coordinate patient care plans.
- Developed and maintained staffing schedule in accordance with contract terms, budget mandates and accreditation standards for nursing coverage.
- Implemented changes needed to correct deficiencies found during government inspections.
- Maintained records management system to process personnel information and produce reports.
- Attended meetings with senior management personnel to provide updates on progress of projects and initiatives being undertaken by the nursing team.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
Women's and Children's Float Pool Nurse
Valleyhealth
Berkeley Springs, WV
01.2021 - 12.2023
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Participated in daily huddles with the healthcare team to discuss current census, staffing assignments and patient status updates.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Monitored vital signs including temperature, pulse rate, respirations, and blood pressure.
- Participated in continuing education courses relevant to float pool nursing practice.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Clinical Nurse Educator
Blue Ridge Community & Technical College
Martinsburg, WV
01.2023 - 11.2023
- Evaluated students to identify knowledge gaps and conduct thorough assessments.
- Assessed clinical education needs and patient and client teaching needs using various methods.
- Conducted one-on-one training sessions with nurses to ensure competency in medical practices.
- Provided mentoring support to junior level nursing staff members.
- Assessed the learning needs of healthcare personnel, created curricula, and delivered lectures and seminars accordingly.
- Advised nursing staff on best practices for providing safe, high quality patient care.
- Participated in research projects aimed at exploring new methods for delivering continuing education content.
- Assessed new nursing staff with fair and consistent evaluation tools to determine knowledge and quality of care delivery.
Point of Care Technician
Valley Health System
Berkeley Springs, WV
09.2003 - 11.2019
- Calibrated, troubleshot or repaired equipment and corrected malfunctions.
- Disposed of potentially hazardous biological material and contaminated supplies.
- Assisted physicians with procedures and surgeries.
- Cleaned and maintained equipment used in providing care; followed infection control policies at all times.
- Participated in continuing education programs related to healthcare topics.
- Instructed patients in use of assistive equipment.
- Communicated test or assessment results to medical professionals.
- Recorded patient vital signs, documenting information into medical charts.
- Recorded observations and baseline measurements to maintain accurate medical records.
- Communicated with management or other staff to resolve problems.
- Monitored vital signs such as blood pressure, heart rate, temperature and respiration rate.
Education
Bachelor of Science - Nursing
Post University
Waterbury, CT05-2022
Associate of Science - Nursing
Blue Ridge Community & Technical College
Martinsburg, WV12-2019
Master of Science - Nursing Administration
Post University
Waterbury, CTSkills
- Staff recruitment
- Policy development
- Quality assurance
- Team collaboration
- Patient safety
Regulatory compliance
- Pediatric life support
- Patient care coordination
- Staff training
- Performance evaluation
- Emergency response
- Clinical leadership
- Medication dispensing
- Family support
- Long-term care
- CPR and AED
Timeline
Director of Nursing
Communicare Family Of Companies
12.2023 - Current
Clinical Nurse Educator
Blue Ridge Community & Technical College
01.2023 - 11.2023
Women's and Children's Float Pool Nurse
Valleyhealth
01.2021 - 12.2023
Point of Care Technician
Valley Health System
09.2003 - 11.2019
Bachelor of Science - Nursing
Post University
Associate of Science - Nursing
Blue Ridge Community & Technical College
Master of Science - Nursing Administration
Post University
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