Mandy Cunningham
Buckeye,AZ
Summary
I am a hardworking individual and a great team player. I learn fast and adapt well to change. I also have great communication skills which include being Bilingual that have helped communicate with the Spanish speaking community. My kind and friendly personality is my greatest strength and helps me to work well with others.
Overview
15
15
years of professional experience
Work History
Court Clerk
City of Phoenix
04.2023 - Current
- Maintained organized filing systems for easy retrieval of case files and supporting documentation.
- Managed confidential information securely, upholding the integrity of the court system.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Strengthened public trust by providing exceptional customer service to individuals seeking assistance or information about their cases.
Patient Access Representative
Banner Estrella Medical Center
02.2022 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical records
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Patient Representative
Conifer Health
10.2019 - 09.2020
- Verified any changes or data updates to patient records and checked insurance information at each appointment.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Visited patients' rooms to collect insurance and financial information required for registrations.
- Took copayments and compiled daily financial records.
Playground Aide
Buckeye Elementary School District
10.2010 - 02.2013
- Monitor children during recreational hours
- Supervised students on the playground and surrounding areas
- Communicated with faculty to report incidents or conduct violations
- Maintain adherence to school conduct and safety protocols
Bus Monitor
Buckeye Elementary School District
09.2009 - 10.2010
- Assisted the driver in monitoring and managing student behaviors to promote safety
- Accompanied driver throughout assigned routes on each school day
Education
GED -
Maricopa Community Colleges - Rio Salado Community College
Avondale, AZ2013
Skills
- Good communication skills
- Dependable and reliable
- Bilingual in English and Spanish
Timeline
Court Clerk
City of Phoenix
04.2023 - Current
Patient Access Representative
Banner Estrella Medical Center
02.2022 - Current
Patient Representative
Conifer Health
10.2019 - 09.2020
Playground Aide
Buckeye Elementary School District
10.2010 - 02.2013
Bus Monitor
Buckeye Elementary School District
09.2009 - 10.2010
GED -
Maricopa Community Colleges - Rio Salado Community College
Similar Profiles
Cesar BastidosCesar Bastidos
Equipment Operator IV at City of PhoenixEquipment Operator IV at City of Phoenix
Robert JonesRobert Jones
Firefighter / Paramedic at City of PhoenixFirefighter / Paramedic at City of Phoenix
Jessica KlinesJessica Klines
Solid Waste Environmental Specialist at City of PhoenixSolid Waste Environmental Specialist at City of Phoenix
Thomas CoxThomas Cox
Police Officer at City of PhoenixPolice Officer at City of Phoenix
Jose GuerreroJose Guerrero
Channel Account Manager 4 at Pax8Channel Account Manager 4 at Pax8