Mandy Ellis
Norfolk,VA
Summary
Proven expertise in visual merchandising and team collaboration, demonstrated through strategic promotional placements and optimizing shelf space at Target, leading to enhanced sales goals and customer satisfaction. Mentored new hires at Golden Corral, fostering a culture of excellence and efficiency. Achievements include significant compliance with merchandising standards and a knack for elevating dining experiences.
Overview
17
17
years of professional experience
Work History
Presentation Team Member
Target
4554 Virginia Beach Blvd
09.2020 - Current
- Supported sales goals by strategically placing promotional materials and optimizing shelf space usage according to planogram guidelines.
- Achieved consistent compliance with corporate standards for merchandising excellence through thorough execution of planograms across all departments.
- Reduced out-of-stock occurrences by diligently monitoring inventory levels and promptly restocking shelves as needed.
- Conducted regular audits of planogram compliance, identifying areas for improvement and implementing corrective actions when necessary.
- Increased customer satisfaction by quickly responding to inquiries about product availability or location within the store layout.
Server Trainer
Golden Corral Buffet and Grill
400 S Independence Blvd
03.2008 - Current
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
Education
Nursing
Tidewater Community College
Norfolk, VAGED -
Elbert County Comprehensive Highschool
600 Abernathy Cir #1944, Elberton, GA 3063505-1996
Skills
- Team collaboration
- Visual merchandising proficiency
- Space optimization techniques
- Pricing and signage updates
- Visual display installations
- Plan-o-gram implementation
- Effective time management
- High volume dining
- Hospitality service expertise
- Multitasking and organization
Timeline
Presentation Team Member
Target
09.2020 - Current
Server Trainer
Golden Corral Buffet and Grill
03.2008 - Current
Nursing
Tidewater Community College
GED -
Elbert County Comprehensive Highschool