Summary
Overview
Work History
Education
Skills
Timeline
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Mandy Fenner

Mandy Fenner

Old Forge,PA

Summary


I have over a decade of customer service experience working with strong communication, teamwork skills and

the ability to quickly adapt to new environments.

Eager to contribute to team success and further develop my professional skills.

Overview

15
15
years of professional experience

Work History

Owner

Everything Matters Cleaning
08.2023 - Current
  • Consulted with customers to assess needs and propose optimal solutions with scheduling and hiring.
  • Used time management and efficient cleaning methods to meet deadlines.

Customer Service

Walmart
10.2012 - Current
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Managed a high volume of calls efficiently by organizing workload effectively and multitasking when necessary.
  • Effective at handling cash and credit transactions.

Crew Leader

Wendys Restaurant
04.2010 - 02.2018
  • Trained employees in time management and proper ways to complete job duties.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Proven ability to learn quickly and adapt to new situations.

Education

High School Diploma -

William Fleming High School
Roanoke, VA
06-2012

Skills

  • Employee and Customer scheduling
  • Hiring and training
  • Effective Communication with customer service
  • Time management and multitasking
  • Computer and telephone skills

Timeline

Owner

Everything Matters Cleaning
08.2023 - Current

Customer Service

Walmart
10.2012 - Current

Crew Leader

Wendys Restaurant
04.2010 - 02.2018

High School Diploma -

William Fleming High School

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Mandy Fenner