Nikki Pentello
Grove City,OH
Summary
Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Executive Director Of Behavioral Health Services
Ability Matters
01.2017 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover for 300+ employees.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Represented organization at industry conferences and events.
Behavioral Strategy Specialist
Nationwide Childrens
01.2012 - 12.2016
- Followed all company policies and procedures to deliver quality work.
- Generated reports detailing findings and recommendations.
- Devised and implemented processes and procedures to streamline operations.
- Cultivated positive relationships with 30+ vendors to deliver timely and cost-effective supply of services and materials.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Maintained database systems to track and analyze operational data.
- Educated staff on organizational mission and goals to help employees achieve success.
- Gathered, organized and input information into digital database.
- Created and managed project plans, timelines and budgets.
- Evaluated 400+staff performance and provided coaching to address inefficiencies.
Education
Master of Science - Applied Behavior Analysis
Otterbein University
Westerville, OH05-2014
Bachelor of Science - Psychology
Butler University
Indianapolis, IN05-2011
Skills
- Comprehensive report development
- Leadership in training initiatives
- Comprehensive budget tracking
- Strategic policy development
- Stakeholder relationship management
- Strategic business development
- Strategic program oversight
- Resource allocation coordination
- Organizational strategy development
- Regulatory compliance
- Data analysis
- Client advocacy and support
- Collaborative networking abilities
- Strategic operational planning
Accomplishments
- Overhauled the training for internal stakeholders and rolled out new programs that resulted in updated Policy and Procedure for Franklin County Board of Developmental Disabilities Human Rights Committee.
- Collaborated with Ohio Department of Developmental Disabilities in the development of revised Policy and Procedure of Behavioral Supports.
- Collaborated with Ohio Department of Developmental Disabilities and Dynamic Pathways in the development of revised Policy and Procedure of Restrictive Supports.
Certification
- Crisis Intervention Training - Annual
- Crisis Prevention Training - Annual
- Direct Support Provider Training - Annual
- Medication Administration 1 - Annual
- Medication Administration 3 - Annual
- CPR/First Aid - Annual
- Advanced Leadership Training - Bi-Annual
- Applied Behavior Analysis - Bi-Annual
Languages
French
Native or Bilingual
Timeline
Executive Director Of Behavioral Health Services
Ability Matters
01.2017 - Current
Behavioral Strategy Specialist
Nationwide Childrens
01.2012 - 12.2016
Master of Science - Applied Behavior Analysis
Otterbein University
Bachelor of Science - Psychology
Butler University
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