Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mandy Grammar

Talihina,OK

Summary

Accomplished in diversifying services, improving member numbers, and optimizing quality. Forward-thinking and industrious leader with proven skills in managing program activities using a flexible approach and strong problem-solving abilities.

Knowledgeable health and wellness professional with exceptional leadership and program management skills. Well-organized and dedicated with a firm grasp of industry practices, standards and compliance mandates.

Skilled in community engagement and event coordination. Background includes successful planning, organizing, and implementing a broad range of community events. Strengths lie in building relationships, project management skills, and ability to work effectively with diverse groups. Impact made in previous roles through strategic initiatives that fostered community involvement and participation.

Compassionate Patient Service Representative known for high productivity and efficient task completion. Skilled in patient scheduling, record keeping, and front desk management. Excels in communication, empathy, and problem-solving to enhance patient satisfaction and support healthcare team efficiency.

Organized Event Coordinator with several years of comprehensive experience overseeing and coordinating various events. Well-versed in booking venues and arranging speakers, negotiating terms, and conditions and hiring personnel to manage operations of events. Versatile and outgoing professional possessing strong networking abilities paired with in-depth knowledge of hospitality management procedures.

Organized professional experienced in coordinating and executing large- and small-scale events. Build rapport with venue management and personnel to foster seamless collaboration and execute exceptional event experiences.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of post-secondary education
15
15
years of professional experience

Work History

Healthy Lifestyles Community Event Coordinator/General Manager

Choctaw Nation Healthcare Services
Talihina, Oklahoma
04.2018 - 01.2021
  • Coordinated community health events to promote wellness and education initiatives.
  • Collaborated with local organizations to enhance event outreach and participation.
  • Managed logistics for events, including venue selection and vendor coordination.
  • Developed promotional materials to engage community interest in healthcare services.
  • Facilitated workshops and activities that addressed community health concerns.
  • Engaged volunteers for event support and ensured staff alignment on goals.
  • Researched potential venues for future events based on criteria such as size of space needed, budget restrictions, location accessibility.
  • Organized and coordinated events for the local community.
  • Supervised volunteers during events to ensure tasks were completed efficiently and effectively.
  • Assisted with creating promotional materials such as flyers and digital ads for upcoming events.
  • Coordinated logistics for all community events, including venue selection, catering, decorations, audio and visual equipment.
  • Ensured compliance with safety regulations during all stages of planning an event.
  • Established relationships with local businesses in order to secure sponsorships for upcoming events.
  • Provided guidance and direction throughout the entire process of planning an event.
  • Collaborated with other departments within the organization to develop engaging activities for each event.
  • Worked closely with other members of the team in order to ensure successful execution of every aspect of an event.
  • Provided customer service support at all events by responding to inquiries and addressing concerns.
  • Developed and maintained event timelines, ensuring all tasks were completed on schedule.
  • Managed on-site event staff and volunteers, providing training and supervision to ensure high levels of service.
  • Designed event themes and coordinated decorations, audio and visual equipment, and promotional materials to enhance event atmosphere.
  • Resolved unexpected issues and emergencies during events, maintaining poise and ensuring participant satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Delegated work to staff, setting priorities and goals.

Wellness Coordinator 2 / Community Activity Coordi

Choctaw Nation Healthcare Services
Talihina, OK
05.2011 - 04.2018
  • Developed wellness programs promoting health and fitness within the community.
  • Coordinated educational workshops on nutrition and healthy lifestyle choices.
  • Collaborated with healthcare professionals to assess community wellness needs.
  • Managed scheduling for wellness events and activities across multiple locations.
  • Implemented outreach initiatives to engage diverse populations in wellness activities.
  • Facilitated support groups focusing on mental health and emotional well-being.
  • Trained volunteers to assist in program delivery and participant engagement.
  • Evaluated program effectiveness through participant feedback and surveys.
  • Conducted assessments of existing wellness services to identify areas for improvement.
  • Coordinated with vendors to ensure that the organization had access to appropriate resources for its wellness programs.
  • Organized workshops, seminars, and other activities aimed at promoting healthy lifestyle habits.
  • Designed and implemented schedules, standards, processes and policies for comprehensive group fitness programs.
  • Facilitated communication between departments regarding health-related matters.
  • Developed and implemented wellness programs to enhance employee health and well-being.
  • Improved program participation numbers by using successful outreach strategies, member incentives and referral drives.
  • Promoted awareness of available services among employees through various channels.
  • Built and established lasting relationships using encouragement and personal support.
  • Selected and supervised event hosts and health, fitness and wellness practitioners.
  • Conducted needs assessments and surveys to determine interest in wellness and fitness programs, events and services.

Administrative Assistant to the Director of Nursin

Choctaw Nation Healthcare Services
Talihina, OK
03.2006 - 04.2011
  • Coordinated patient scheduling and appointments for multiple healthcare providers.
  • Managed medical records and ensured compliance with confidentiality regulations.
  • Coordinated travel arrangements, including itineraries and accommodations for the Director.
  • Assisted in the preparation of reports for administrative meetings and presentations.
  • Maintained office supplies and equipment for efficient daily operations.
  • Provided support to staff in handling patient inquiries and resolving issues promptly.
  • Collaborated with healthcare teams to streamline communication between departments.
  • Organized training sessions for new administrative staff on office procedures.
  • Developed policies related to nursing workflow processes such as documentation procedures.
  • Prepared documents for meetings such as agendas, minutes and presentations.
  • Answered phones, scheduled appointments and provided general administrative support for nursing staff.
  • Set up conference rooms for meetings between physicians, nurses and other healthcare professionals.
  • Greeted new patients upon admission into the facility, collected insurance forms and verified insurance coverage prior to treatment.
  • Served as a liaison between the nursing department and other departments within the hospital.

Education

Bachelor of Science - Business

East Central University
Ada, OK
08.2004 - 05.2010

Associate of Science - Business

Eastern Oklahoma State College
Wilburton, OK
08.2002 - 05.2004

Buffalo Valley High School
Buffalo Valley, OK

Skills

  • Microsoft Office
  • Appointment scheduling
  • Data entry
  • Medical record management
  • Patient support
  • Event coordination
  • Effective communication
  • Relationship building
  • Community outreach
  • Problem solving
  • Time management
  • Team collaboration
  • Quickbooks
  • Microsoft Office Suite
  • Prioritizing patients
  • Data management
  • Prioritization
  • Workflow optimization
  • Public speaking
  • Client management
  • Conflict resolution
  • Critical thinking
  • Adaptability skills
  • Project planning
  • Event planning
  • Event promotion
  • Detail-oriented
  • Event marketing
  • Operations oversight
  • Onsite execution
  • Volunteer management
  • Project management
  • Managing events start to finish
  • Client meetings
  • Vendor relations
  • Media relations
  • Vendor negotiation
  • Events planning trends
  • Special events planning
  • Corporate events planning
  • Attention to detail
  • Multitasking and organization
  • Decision-making
  • Events requirements gathering
  • Budget management
  • Sales and marketing strategy
  • Room setup and breakdown
  • Customer service
  • Conference planning
  • Verbal and written communication
  • Problem-solving
  • Speaker coordination
  • Entertainment booking
  • Event scheduling
  • Event setup and breakdown

References

References available upon request.

Timeline

Healthy Lifestyles Community Event Coordinator/General Manager

Choctaw Nation Healthcare Services
04.2018 - 01.2021

Wellness Coordinator 2 / Community Activity Coordi

Choctaw Nation Healthcare Services
05.2011 - 04.2018

Administrative Assistant to the Director of Nursin

Choctaw Nation Healthcare Services
03.2006 - 04.2011

Bachelor of Science - Business

East Central University
08.2004 - 05.2010

Associate of Science - Business

Eastern Oklahoma State College
08.2002 - 05.2004

Buffalo Valley High School
Mandy Grammar