Mandy Greco
Mountain Grove,MO
Summary
Skilled professional brings strong people skills to customer interactions. Honest, hardworking demeanor paired with always-accurate money-counting. Expertly meets new challenges with attention to detail and team spirit. Well-honed banking knowledge.
Overview
6
6
years of professional experience
Work History
Teller
Town & Country Bank
Mountain Grove, MO
01.2026 - Current
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Resolved customer issues promptly and professionally.
- Assisted customers with account inquiries and banking services.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Balanced cash drawer at the end of each shift.
- Adhered to security protocols during all transactions.
- Maintained confidentiality of bank records, transactions and customer information.
- Explained bank services, financial products and applicable fees to customers.
Teller
HomePride Bank
Ava, MO
09.2024 - 12.2025
- Provided exceptional customer service, fostering positive banking experiences.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Assisted customers in opening new accounts and completing required paperwork.
- Handled incoming calls, addressing client needs and resolving concerns effectively.
- Maintained confidentiality of all customer records and information according to company policies.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Identified transaction errors when debits and credits did not balance.
Carhop
Sonic
Ava, MO
04.2020 - 09.2024
- Delivered food orders to customers in a timely manner with a friendly attitude.
- Provided excellent customer service by answering questions promptly and courteously resolving any customer complaints quickly and professionally.
- Managed customer orders while ensuring quality service standards.
- Trained new team members on service protocols and safety guidelines.
- Maintained cleanliness by performing routine cleaning tasks in dining area and kitchen to ensure a clean and welcoming space.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
Education
Ava High School
Ava, MOSkills
- Customer account management
- Cash handling and management
- Customer relationship management
References
References available upon request.
Timeline
Teller
Town & Country Bank
01.2026 - Current
Teller
HomePride Bank
09.2024 - 12.2025
Carhop
Sonic
04.2020 - 09.2024
Ava High School