Mandy Li
Las Vegas,Nevada
Summary
Accomplished and results-driven Luxury Retail and Hospitality Professional with a distinguished background in high-end sales, elite client relations, and premium event execution within luxury hospitality and casino environments. Adept at leading teams, curating exceptional guest experiences, and optimizing inventory management to maintain an elevated brand presence. Proven ability to drive revenue growth, enhance operational efficiency, and deliver world-class service. Fluent in Mandarin and Cantonese, leveraging cultural fluency to build deep client connections.
Overview
6
6
years of professional experience
Work History
Special Events & Promotions Coordinator
Resorts World Las Vegas
07.2024 - Current
- Planned and executed high-profile casino and luxury events, collaborating with top-tier vendors
- Managed event budgets ranging from $20,000 to $400,000, ensuring financial optimization
- Oversaw event staff coordination, ensuring seamless operations and VIP guest experiences
- Designed strategic event layouts to enhance engagement and flow
- Developed targeted promotional strategies to attract high-value clientele and increase event participation
Luxury Retail Sales /Asian Marketing
Regis Galerie- Venetian
08.2019 - Current
- Managed inventory, ensuring optimal stock levels and brand-aligned product displays
- Trained and mentored staff in luxury product knowledge, sales strategies, and guest relations
- Led daily retail operations, maintaining an upscale shopping experience for high-net-worth clients
- Developed and implemented marketing initiatives that increased client retention by 10%
- Boosted sales by 15% during peak seasons through personalized client engagement and strategic
Senior Vice President Marketing Assistant
Fontainebleau Las Vegas
12.2023 - 07.2024
- Provided VIP service to ultra-high-net-worth clients with credit lines from $1M to $6M
- Coordinated multi-department efforts to implement luxury client incentive programs
- Conducted in-depth data analysis to improve operational efficiencies and marketing impact
- Assisted in executing exclusive marketing campaigns under tight deadlines
Legal Assistant
James Kwon LLC
04.2019 - 09.2019
- Assisted attorneys in litigation processes, ensuring accuracy in over 50 legal e-filings
- Streamlined administrative processes, increasing workflow efficiency by 20%
Education
Bachelors of Arts - Psychology
University of Nevada, Las Vegas (UNLV)
Las Vegas, NV12.2019
Skills
Luxury Retail & Inventory Management: Expertise in product curation, stock control, and visual merchandising
Leadership & Training: Strong background in mentoring and enhancing staff performance
Sales & Client Engagement: Proven ability to cultivate long-term relationships with VIP clientele
Event Planning & Execution: Skilled in orchestrating large-scale, high-profile events
Technology & Software: Proficient in Microsoft Office, POS systems, Synkros, HMS, and Social Tables
Languages: Native fluency in Mandarin and Cantonese (reading, writing, and speaking)
Timeline
Special Events & Promotions Coordinator
Resorts World Las Vegas
07.2024 - Current
Senior Vice President Marketing Assistant
Fontainebleau Las Vegas
12.2023 - 07.2024
Luxury Retail Sales /Asian Marketing
Regis Galerie- Venetian
08.2019 - Current
Legal Assistant
James Kwon LLC
04.2019 - 09.2019
Bachelors of Arts - Psychology
University of Nevada, Las Vegas (UNLV)