Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mandy Phan

West Chester,OH

Summary

Highly motivated and dedicated sophomore college student seeking a Software Development Co-Op position with LCS to enhance my skills, work collaboratively with a dynamic team, and gain hands-on experience in web and desktop application development. Excited to contribute to LCS's mission of providing innovative software solutions while expanding my knowledge in a fast-paced environment.

Overview

7
7
years of professional experience

Work History

Staff Member

EDGE Teen Center
08.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Established and maintained strong relationships with colleagues through regular meetings and communication.
  • Assisted with onboarding new staff members, providing orientation and support.

Licensed Nail Technician

Deluxe Nails And Spa
07.2021 - Current
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Grew repeat client base through effective marketing and customer service.
  • Collaborated with other members of salon staff to provide amazing client experience.

Nail Shop Helper

Angela Nails
01.2017 - 06.2021
  • Cleaned and sanitized tools and equipment before each client.
  • Maintained master appointment calendar covering all customer visits, employee schedules, and special events.
  • Assisted customers in selecting and applying appropriate nail colors.
  • Recorded weekly supply and inventory needs and made regular orders for replenishment.

Education

Bachelor of Science - Software Development

University of Cincinnati
Cincinnati, OH
04.2027

Associate of Science in Information Technology - Information Technology

University of Cincinnati Blue Ash College
Cincinnati, OH
04.2024

High School Diploma -

Ursuline Academy
Blue Ash, OH
05.2022

Skills

  • Problem-Solving Skills
  • Social Media Platforms
  • Customer Experience
  • Team Collaboration
  • Time Management
  • Organizational Skills
  • Friendly and Patient
  • Microsoft Office Suite

Languages

Vietnamese
Native or Bilingual

Timeline

Staff Member

EDGE Teen Center
08.2023 - Current

Licensed Nail Technician

Deluxe Nails And Spa
07.2021 - Current

Nail Shop Helper

Angela Nails
01.2017 - 06.2021

Bachelor of Science - Software Development

University of Cincinnati

Associate of Science in Information Technology - Information Technology

University of Cincinnati Blue Ash College

High School Diploma -

Ursuline Academy

Similar Profiles

CREATE PROFILE
Mandy Phan