Mandy Thomas
Cumberland,MD
Summary
Adept Endoscopy Technician with a proven track record at UPMC Wmhs, enhancing patient care through advanced endoscopic equipment training and creating soothing environments. Excelled in multitasking and organization, alongside fostering customer relations through exceptional service. Achievements include streamlining patient care plans and elevating staff competencies in endoscopic procedures.
Overview
21
21
years of professional experience
Work History
Technician
Surgery Center of Western Md
11.2024 - Current
Assisted Drs with procedures. Colonoscopy and egds.
Endoscopy Technician and Unit Assistant
UPMC Wmhs
02.2004 - 11.2024
- Advanced skillset through participation in specialized trainings on various types of endoscopic equipment, broadening capabilities as a technician.
- Set up endoscopy suites with equipment and supplies needed for procedures.
- Collaborated with physicians and nurses to develop individualized patient care plans focused on maximizing comfort and minimizing anxiety levels.
- Improved patient comfort during endoscopic procedures by providing attentive care and maintaining a calming environment.
Education
Diploma -
Allegany High School
Cumberland, MD05.1998
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
- Documentation and reporting
- Customer interaction
- Staff education and training
Timeline
Technician
Surgery Center of Western Md
11.2024 - Current
Endoscopy Technician and Unit Assistant
UPMC Wmhs
02.2004 - 11.2024
Diploma -
Allegany High School
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