Mandy Wong

• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning
• Licensed mobile games from Japan and South East Asia and published in Hong Kong
• Maximized profitability with rigorous financial analysis, budget planning, and cost control measures.
• Leveraged data analytics to inform decision-making processes that led to more informed choices in strategy development and execution

Games' Business Development tasks:

• - Roadmap planning of mobile games, from beginning to the end - Source games from developers in Asia and negotiate contracts and terms with them
• - Track and implement project improvement for each game
• - Collaborate with staffs and vendor and ensure all tasks can meet the deadlines and requirements
• - Manage and track legal, procurement, and operations status

Business Management tasks:

• - Annual budgeting and revenue forecast for both Hong Kong and Taiwan regions
• - Constantly review the strategy of all mobile games and to maximize the monetization of the business
• - Negotiate with licensor to license games to put in our platform
• - Company process improvement
• - Responsible to assist the BI development and gather information for upper management to review

• Processed Hong Kong, China, and Singapore payrolls for store sales and office staffs - Handled all personnel administration - Worked with Payroll team in the US Office to assure timely payrolls, facilitated the collection and processing of documentation as required by law
• Audited payroll output reports for accuracy - Responded to associate inquiries and resolved their payroll related issues . Responded to governmental inquiries as it relates to Payroll questions/documents

• Reported to both Regional Director and Financial Controller in a matrix company
• Month-end closing for Shanghai and Hong Kong office - Accounts payable and payroll support to regional Hong Kong office
• Reviewed and approved expense reports from sales directors and managers for the Regional Director APAC
• New office set up - Role of office facilitator to conduct all risk management and office safety trainings
• Helped expats to settle down in Hong Kong

• Daily reconciliation of credit card payments for APAC region (Australia, New Zealand, China, Hong Kong, and Taiwan)
• Retail chargeback dispute management for APAC region
• In charged of leading and testing of China Store retail project of SAP and it was successfully launched without any delay
• Monitored and followed up of outstanding debts from customers & banks - Worked closely with Fraud Team/Order Management Team/Sales Representatives/Banks/Payment Gateways(eg, Cybersource) on all payment related matters
• Communicated with customers for billing enquiries
• Prepared month-end, quarter-end, and year-end closing schedule

• Developed the relationship with multi-national clients and help them with any security problems
• Communicated and negotiate with clients regarding pricing and terms
• Prepared quotation and coordinate site meetings with clients
• Assisted the project manager to manager the projects, ensure all works run smoothly

• Monthly closing of revenue cycles for assigned clients - Reviewed of complex sales proposals and contracts, advising senior sales and commercial executives of revenue recognition implications
• Monthly revenue reports and meeting with client teams for monthly results and P&L analysis
• Worked closely with sales, legal and operational teams to continuously improve revenue control - Revenue segmentation and recognition Analysis of revenue variance
• Resolved payment disputes between the vendors and AP department, and between clients and the AR department - Billing and reporting

• Helped with families to arrange funeral and graveside service
• Provided support to the Funeral Service in general, making sure the service is rendered with the finest care and attention that can be offered
• Conducted viewings and funeral services at funeral home, churches, cemetery
• Followed up with families and generate the sales lead

• Leaded accounting software conversion from QuickBook to Oracle in revenue operation
• Provided Analytical and accounting support to Controller
• Kept track project budgets and analysis of costs
• Preparation of revenue and sales forecasts and metrics, prepared periodic reports for management and sales team
• Analyzed fixed assets accounts, capitalized fixed, and reviewed depreciation calculations

• Ensured all accounts payables are paid to the term of contract
• Coding the accounts payables to the right job code - Responsible for monthly reports
• Reconciled petty cash accounts
• Collect employees' timesheet and enter it into the system
• Update the employees' personnel files and make sure the company compliant with the federal and state's law

• Frequent trip to Mainland China to buy supplies for the restaurant, compared the price and quality between different shops and picked the best fit
• Checked the supplies regularly and made sure everything was on the track
• Processed monthly payroll
• Reconciliation of all general ledger accounts and assigned cost centers
• Prepared journal entries and payroll

• Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
• Reduced invoice processing time with accurate data entry and timely vendor communication.
• Reached out to vendors and customers to verify information and follow up on client issues.
• Updated vendor information regularly, ensuring accurate contact details and banking information for prompt payments.

• Journal Entry and GL reconciliation
• Responsible for daily, weekly, monthly, and quarterly financial reporting & Royalty payments
• Assisted manager with budgeting and month end close
• Maintained the vendors' master file and all the lease agreements
• Demonstrated my multi-tasked skills and meet all the deadlines

• Accepted and accurately processed all financial service transactions
• Developed and maintained a working knowledge of financial products and services
• Maintained responsibility for cash drawer and followed proper balancing procedures
• Supported sales goals through identification of prospects and referrals to sales experts
• Identified needs of clients and partners with internal sales experts to provide solutions