Manelle Conlen
South Lyon,MI
Summary
Results-driven professional with strong foundation in client relationship management and sales strategies. Skilled in developing and maintaining client accounts, resolving issues, and driving team collaboration to achieve business objectives. Known for adaptability, effective communication, and proactive approach to meeting changing needs. Equipped with excellent organizational skills, attention to detail, and focus on delivering impactful results.
Overview
6
6
years of professional experience
Work History
Account Manager Intern
Gartner
Dallas, TX
05.2026 - 08.2026
- Collaborated alongside account executives in healthcare and life science companies IT leaders
- Developed client relationships to enhance satisfaction and retention.
- Conducted market research to identify trends and opportunities for clients.
- Collaborated with cross-functional teams to deliver tailored solutions.
- Managed project timelines and deliverables to ensure client expectations were met
- Developed client relationship strategies to enhance customer satisfaction and engagement.
- Collaborated with cross-functional teams to streamline account management processes.
NASM Certified Personal Trainer
Legacy Center Fitness
Brighton, MI
05.2023 - 07.2026
- Designed personalized fitness programs tailored to individual client goals and abilities.
- Educated clients on proper exercise techniques and nutrition for optimal performance.
- Conducted regular fitness assessments to track client progress and adjust training plans.
- Developed engaging group classes to enhance community participation and motivation.
- Provided ongoing support and encouragement to clients, fostering a positive training environment.
- Collaborated with other fitness professionals to enhance overall service offerings at facility.
- Mentored junior trainers on effective coaching strategies and client relationship management.
Medical Assistant
Women First Ob Gyn Center
Birmingham, MI
08.2022 - 06.2023
- Assisted with patient intake and medical history documentation to ensure accurate records.
- Coordinated patient appointments and follow-ups, optimizing scheduling efficiency.
- Conducted preliminary assessments including vital signs and lab specimen collection for diagnostic testing.
- Educated patients on treatment plans and medication instructions to enhance understanding of care protocols.
- Collaborated with healthcare providers to streamline workflows and improve patient care delivery processes.
- Prepped sterile feild
- Implemented process improvements that enhanced patient flow and reduced wait times significantly.
- Oversaw inventory management of medical supplies, ensuring availability for daily operations without surplus waste.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Preschool Teacher
Everbrook Academy
Novi, MI
08.2022 - 11.2022
- As a preschool teacher my responsibility is to make sure students have a fun and safe learning environment. This includes creating engaging lesson plans, serving meals, tracking information such as students progress, how much they ate during a meal and what time these events happened. As well as communicating with parents and cleaning the classroom on a daily basis to ensure a safe and clean environment.
- Since working at Ever brook I have received an award for my teacher to parent communication and was also awarded employee of the month.
- Assisted lead teacher in developing and implementing lesson plans tailored to diverse learning styles.
- Fostered a nurturing environment that encouraged social, emotional, and cognitive development among children.
- Collaborated with parents to communicate progress, address concerns, and reinforce learning objectives at home.
Server/Waiter
Stillwater Grill
Brighton, MI
02.2022 - 08.2022
- As a server/waiter I tend to the needs of our customers and strive to give a memorable experience.
- Delivered exceptional guest service, ensuring satisfaction and repeat business.
- Managed dining area, optimizing table turnover and enhancing customer experience.
Server/Waiter
The Pound Bar & Grill
Brighton, MI
05.2021 - 03.2022
- On top of serving/waiting tables I also was a host and food runner. Learning to be versatile and tending to the needs of customers.
Hostess
Lu and Carls
Brighton, MI
05.2021 - 08.2021
- As a host I was the first and last person a customer sees upon exiting and entering. It required organizational and communication skills to be done in a properly manner.
Front Desk Receptionist
The Ride
Brighton, MI
10.2020 - 03.2021
- As a front desk receptionist I had first hand experience in computer scheduling, retail sales, phone savvy reservations and tech.
Education
High school diploma -
Brighton High School
Brighton, MI06.2021
Bachelor of Science - Kinesiology
Wayne State University
Detroit, MI05.2027
Skills
- Microsoft Word
- Front Desk
- POS
- Sales
- Time Management
- Client management
- Account planning
- Data analysis
- Pipeline management
- Salesforce
- CRM proficiency
- Marketing
Timeline
Account Manager Intern
Gartner
05.2026 - 08.2026
NASM Certified Personal Trainer
Legacy Center Fitness
05.2023 - 07.2026
Medical Assistant
Women First Ob Gyn Center
08.2022 - 06.2023
Preschool Teacher
Everbrook Academy
08.2022 - 11.2022
Server/Waiter
Stillwater Grill
02.2022 - 08.2022
Server/Waiter
The Pound Bar & Grill
05.2021 - 03.2022
Hostess
Lu and Carls
05.2021 - 08.2021
Front Desk Receptionist
The Ride
10.2020 - 03.2021
High school diploma -
Brighton High School
Bachelor of Science - Kinesiology
Wayne State University