Manetha Rushin
Chicago,IL
Summary
With a proven track record at Meadowbrook Manor-LaGrange, I excel in patient-focused care and conducting comprehensive research, enhancing strategic planning and decision-making. As a compassionate caregiver and goal-oriented professional, I significantly improve patient comfort and safety, fostering strong relationships and achieving cross-functional team goals.
Dynamic Move-In Coordinator recognized for exceptional productivity and effective logistics management. Expertise in customer service and problem resolution contributes to flawless move-in experiences. Proven ability to maintain 100% compliance with Tax Credit regulations while achieving 100% occupancy rates. Career aspirations include further enhancing operational efficiencies and leading teams in optimizing resident satisfaction.
Compassionate Activity Director with background in maintaining organization while planning and coordinating activities. Knowledgeable in evaluating residents' needs and conducting group activities to improve quality of life. First-rate interpersonal, organizational and persuasive skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Move-In Coordinator
Montclare Supportive Living Community of Lawndale
Chicago, IL
07.2024 - Current
- Updated online databases with new resident information after each successful move-in.
- Provided assistance to incoming residents with any questions or issues related to their move-in process.
- Developed and maintained relationships with building managers to ensure smooth move-in process.
- Conducted walkthroughs of units prior to move-ins to ensure they were ready for occupancy.
- Prepared contracts outlining terms and conditions associated with each individual unit's lease agreement.
- Utilized various software and tools to streamline processes and optimize performance.
Activity Director
Montclare Supportive Living Community of Lawndale
Chi, IL
08.2023 - 07.2024
- Maintained accurate records of participant attendance and progress notes.
- Handled budgetary concerns, keeping activities affordable.
- Coordinated calendars, activities.
- Calculated and recorded department expenses and revenue.
- Worked closely with families to ensure that their loved ones were receiving appropriate care.
Certified Nursing Assistant
Meadowbrook Manor-LaGrange
Lagrange, IL
01.2021 - 08.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding residents with shaving, bathing, and teeth brushing.
- Volunteer as an activity aide on my off days, and when needed.
- Turn or reposition bedridden residents.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
Certified Nursing Assistant
Interim Home Health Elmhurst
08.2017 - 01.2021
- Helped clean and prepare patient consultation rooms to maintain hygiene standards.
- Helped patients complete range-of-motion exercises to prevent loss of function during care.
- Assisted with taking clients to doctor appointments, grocery stores, and any other errands they needed to do.
- Light housekeeping and laundry.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Customer Service Representative
The Chicago Lighthouse
08.2017 - 10.2019
- Handled customer inquiries and suggestions courteously, and professionally.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
- Answered a constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Add funds to the tollway account.
- Created IPass Account.
- Prepared and evaluated CRM reports to identify problems and areas for improvement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided accurate information about products and services to customers.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed strong customer relationships to encourage repeat business.
- Prevented key account losses by researching discrepancies and correcting problems.
- Surpassed sales goals through implementation of successful marketing strategies.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Certified Nursing Assistant
Bethel New Life Senior Living
09.2012 - 09.2016
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Mailhandler
United States Post Office
12.2008 - 09.2012
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
Education
High School Diploma -
Community Christian Alternative Academy
Chicago, IL06.1998
Skills
- Patient-focused care
- Conducting intakes
- Transporting patients
- Monitoring fluids
- Observing responses
- Documenting behaviors
- Trustworthy companion
- Interdisciplinary communication
- Compassionate caregiver
- Legal compliance
- Documentation review
- Goal-oriented mindset
- Collateral evaluation
Certification
- CNA - Certified Nurse Assistant
Timeline
Move-In Coordinator
Montclare Supportive Living Community of Lawndale
07.2024 - Current
Activity Director
Montclare Supportive Living Community of Lawndale
08.2023 - 07.2024
Certified Nursing Assistant
Meadowbrook Manor-LaGrange
01.2021 - 08.2023
Certified Nursing Assistant
Interim Home Health Elmhurst
08.2017 - 01.2021
Customer Service Representative
The Chicago Lighthouse
08.2017 - 10.2019
Certified Nursing Assistant
Bethel New Life Senior Living
09.2012 - 09.2016
Mailhandler
United States Post Office
12.2008 - 09.2012
- CNA - Certified Nurse Assistant
High School Diploma -
Community Christian Alternative Academy
Similar Profiles
Maria CartagoMaria Cartago
Personal Assistant at Community Connection Supportive LivingPersonal Assistant at Community Connection Supportive Living
Cecilia GonzalesCecilia Gonzales
Marketing Liaison at Waterford Estates Supportive Living CommunityMarketing Liaison at Waterford Estates Supportive Living Community
Jennifer MclainJennifer Mclain
Transportation Director at Foxes Grove Supportive Living CommunityTransportation Director at Foxes Grove Supportive Living Community