Mang Khai
Jenks,OK
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Marshall
05.2022 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Volunteer for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Maintained clean sales floor and straightened and faced merchandise.
- Prioritized helping customers over completing other routine tasks in store.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
No Degree - Biology
Jenks High School
Jenks, OK05.2024
Skills
- Teamwork and Collaboration
- Information Analysis
- Staff Support
- Independent judgement
- Cash Register Operation
- Team Leadership
- Honest and Dependable
- Product Knowledge
- Teamwork
Languages
Zomi
Native or Bilingual
Timeline
Retail Sales Associate
Marshall
05.2022 - Current
No Degree - Biology
Jenks High School
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