Mang Nilian
Austin,Texas
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Assistant Manager
VECTOR MARKETING CORPORATION
06.2024 - Current
- Worked with manager to recruit and train a sales force.
- Provided weekly consultations for all representatives, serving as coach and advisor.
Sales Representative
VECTOR MARKETING CORPORATION
05.2024 - Current
- Presented high-quality line of cutlery and culinary items to customers through in-home demonstrations.
- Established new clientele through referral and lead generation.
- Refined communication skills and polished personal sales techniques.
- Personal sales exceeding $6,250.
Cashier/Associate
Marshalls
07.2023 - 12.2023
- Provided exceptional customer service, handling an average of 45 interactions daily and resolving issues to build a loyal customer base
- Demonstrated technical skills and organization skills through accurate transaction processing and effective management of stocking and display tasks
- Successfully promoted and consistently secured 1-2 new sign-ups for the store's loyalty credit card weekly, illustrating strong communication and influence skills.
Paid STEAM Internship
City of Austin
06.2022 - 07.2022
- Applied for the program and interviewed
- Selected 1/20 interns
- Assigned to the Communications and Technology Management Department under the supervision of an IT Project Manager
- Collaborated with a team of four to develop an app that enables users to report issues in Austin, such as potholes and bear attacks
- Set up a server database on a Raspberry Pi and played a key role in the design and development of the application
- Implemented key features including a dynamic map interface, interactive markers, and a data-entry menu for detailed hazard reporting, using Unity and C# programming
- Fostered teamwork and effective communication within a diverse team, contributing to the successful completion of the project
- Prepared and delivered end of program presentation to demonstrate the app's functionality and impact.
Part-Time Helper
Texas International Education Consortium
03.2022 - 05.2022
- Assisted in the transition to a new building by scanning and organizing paperwork, moving files between buildings, and setting up the workplace for a seamless transition
- Ensured compliance with record retention policies by destroying outdated files (2014 and older).
Assistant Instructor
First Place Learning INC
08.2019 - 01.2020
- Graded student work and provided assistance to students struggling with Math and English concepts
- Supported paper organization and ensured a structured learning environment
- Covered a wide range of topics, including counting, number sequencing, calculus, probability, statistics in Math, and pre-reading skills to critical reading in English.
Education
Bachelor of Science - Computer Science
The University of Texas At San Antonio
San Antonio, TX05.2027
High School Diploma -
Liberal Arts & Science Academy
Austin, Texas05.2023
Skills
- Problem-Solving
- Team Collaboration
- Patience and Empathy
- Quality Control
- Data reporting
- Customer Service
- Cash Handling
- Team motivation
Timeline
Assistant Manager
VECTOR MARKETING CORPORATION
06.2024 - Current
Sales Representative
VECTOR MARKETING CORPORATION
05.2024 - Current
Cashier/Associate
Marshalls
07.2023 - 12.2023
Paid STEAM Internship
City of Austin
06.2022 - 07.2022
Part-Time Helper
Texas International Education Consortium
03.2022 - 05.2022
Assistant Instructor
First Place Learning INC
08.2019 - 01.2020
Bachelor of Science - Computer Science
The University of Texas At San Antonio
High School Diploma -
Liberal Arts & Science Academy
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