M. Angelica Torres
Goshen,IN
Summary
Proven Medical Coder and Receptionist with a track record of enhancing coding accuracy by meticulously reviewing medical documentation at Elkhart Clinic. Demonstrates expertise in medical terminology and HIPAA compliance, significantly improving patient data management. Excels in high-pressure environments, ensuring meticulous attention to detail and outstanding patient service.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Medical Coder
Elkhart Clinic
10.2015 - Current
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
Medical Receptionist
Elkhart Clinic
10.2005 - 10.2015
- Coordinated patient scheduling, check-in, check-out.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- High volume office and had to manage a multi line phone as well as schedule patients for in house and outside appointments along with other various front office duties
Medical Receptionist
Maple City Health Care
11.2001 - 10.2005
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Completed patient referrals to other medical specialists.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
Education
Physical Education
Ball State University
Muncie, INHigh School Diploma -
Goshen High School
Goshen, IN06.1998
Skills
- Medical Terminology- Took Medical Terminology course
- HIPAA Compliance
- HCPCS Coding-experience
- People skills
Certification
- CCA - Certified Coding Associate
Languages
Spanish
Native or Bilingual
Timeline
Medical Coder
Elkhart Clinic
10.2015 - Current
Medical Receptionist
Elkhart Clinic
10.2005 - 10.2015
Medical Receptionist
Maple City Health Care
11.2001 - 10.2005
Physical Education
Ball State University
High School Diploma -
Goshen High School
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