Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ma'Niah Williamson, CCMA

Booneville,MS

Summary

Passionate, motivated, and focused on delivering quality service. Personal strengths include teamwork, communication, reliability, and dependability. Professional with high standards and a results-oriented approach. Proven ability to quickly learn and adapt to new challenges. Strong clerical and organizational skills complemented by a genuine passion for helping others. Good interpersonal skills and a drive to continuously learn and develop new abilities. Excel as an excellent team worker.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Production Team Member

Toyota Motor Manufacturing
03.2023 - 05.2024
  • Cross-trained in multiple positions to offer skilled assistance with different parts of production line.
  • Met or exceeded daily production goals through diligent work ethic and effective teamwork strategies.
  • Loaded and unloaded materials and assemblies weighing as much as [Number] pounds.
  • Set up, operated and maintained production machinery.

Customer Service Associate Cashier

Pilot Travel Center
02.2022 - 03.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
  • Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.

Shift Leader

Subway
08.2019 - 11.2020
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.

Shift Leader

Subway
09.2016 - 07.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

High School Diploma -

Blue Mountain High School
408 W Mill St, Blue Mountain, MS 38610
05-2019

Skills

  • Patient and Customer-Focused
  • Empathetic Communication
  • Critical Thinking & Problem Solving
  • Phone Etiquette & Service Recovery
  • Administrative Tasks & Duties
  • Teamwork
  • Efficient multitasking
  • Positive attitude
  • Problem-solving
  • Attention to detail
  • Multitasking and organization

Certification

  • 2025 | Clinical Medical Assistant Certification (CCMA)


Timeline

Production Team Member

Toyota Motor Manufacturing
03.2023 - 05.2024

Customer Service Associate Cashier

Pilot Travel Center
02.2022 - 03.2023

Shift Leader

Subway
08.2019 - 11.2020

Shift Leader

Subway
09.2016 - 07.2019

High School Diploma -

Blue Mountain High School

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Ma'Niah Williamson, CCMA