Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Receptionist

Manichanh Urbankvoa

Round Rock,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

22
22
years of professional experience

Work History

Product Demonstrator

Network Promos/CDS/Costco
12.2023 - Current
  • Increased product awareness by conducting engaging and informative demonstrations to potential customers.
  • Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
  • Increased sales by effectively communicating product benefits.
  • Worked with team to achieve sales goals for products.

INDEPENDENT ESL CONSULTANT

VIPKID
01.2019 - 01.2022
  • Provide high quality, individualized instruction to 200 students monthly of various age groups learning English as a second language - Teach lessons in an engaging and practical manner to deepen students' understanding of the English language.
  • Quickly troubleshoot resolve technical issues via live chat.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.

PROPERTY MANAGER

Self-employed
01.2010 - 01.2022
  • Enhanced guest satisfaction by efficiently managing reservations, inquiries, and check-ins for vacation rental properties.
  • Reduced maintenance costs by implementing preventative measures and regular property inspections.
  • Managed financial tasks for optimal budget control, including collecting payments, tracking expenses, and generating revenue reports.
  • Maximized revenue potential through effective calendar management and rate adjustments during peak seasons or special events.
  • Provided exceptional customer service through clear communication channels such as email, phone calls, or in-person meetings when necessary.
  • Conducted thorough market research to establish competitive pricing strategies for each rental property.

ADVERTISING MANAGER

Kingsada Group LLC
01.2005 - 01.2008
  • Maintaining and developing client relationships based upon mutual respect, high quality service, expectation setting, and optimization.
  • Conducted market research to inform data-driven decision-making in the development of targeted ad campaigns.
  • Presented campaign results to stakeholders, highlighting successes and identifying areas for improvement.
  • Managed cross-functional teams for efficient project completion and timely delivery of ad campaigns.
  • Coordinated with creative teams to develop eye-catching visuals and compelling copy for print, digital, and social media platforms.

ART DIRECTOR IN ADVERTISING

Campbell, Ewald
01.2002 - 01.2005
  • Elevated brand awareness by creating visually striking marketing materials for print and digital campaigns.
  • Improved brand consistency by developing and implementing comprehensive visual guidelines across all platforms.
  • Researched industry trends and evaluated competitive pieces to enhance creativity and gather fresh ideas.
  • Managed workloads of designers, illustrators and other team members to optimize productivity and timeliness of task completion.
  • Created innovative advertising campaigns that successfully generated increased brand awareness and recognition.
  • Directed photo shoots for print and digital media, reviewing each element against client standards and expectations.
  • Worked with creative teams to develop concept designs for campaigns that resonated with target audiences.

Education

Real Estate

Michigan Realtor Association
Lansing, MI
2004

Associate Degree - Art Direction - Advertising

Portfolio Center
Atlanta, GA
2001

Bachelor of Science - Tourism And Travel Marketing

EASTERN MICHIGAN UNIVERSITY
Ypsilanti, MI
1998

Skills

  • Bilingual in Laotian
  • Conflict resolution, problem solving and adaptability
  • Persuasive Communication and customer service
  • Performance tracking, Data analysis and Revenue Generation
  • Networking abilities, Client Prospecting
  • Brand awareness, Branding
  • Time management and organizational skills
  • Technical understanding, Competitor Research
  • Large Crowd Management

Software

Adobe Office Suite

Microsoft Office Suite

Interests

Tennis

Timeline

Product Demonstrator

Network Promos/CDS/Costco
12.2023 - Current

INDEPENDENT ESL CONSULTANT

VIPKID
01.2019 - 01.2022

PROPERTY MANAGER

Self-employed
01.2010 - 01.2022

ADVERTISING MANAGER

Kingsada Group LLC
01.2005 - 01.2008

ART DIRECTOR IN ADVERTISING

Campbell, Ewald
01.2002 - 01.2005

Real Estate

Michigan Realtor Association

Associate Degree - Art Direction - Advertising

Portfolio Center

Bachelor of Science - Tourism And Travel Marketing

EASTERN MICHIGAN UNIVERSITY

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Manichanh Urbankvoa