Summary
Overview
Work History
Education
Skills
Timeline
Generic

MANINDER BAINS

Fresno,CA

Summary

Knowledgeable Transportation and Distribution professional with exemplary skills in customer service, scheduling and time management. Dedicated leader with team-oriented mentality. Proven history of adaptability and resourceful problem-solving. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Sharp [Job Title] with strong background in logistics and transportation management. Adept at delivering exceptional customer service with knack for making quick decisions. Strategic and committed to keeping safety as highest priority.

Overview

14
14
years of professional experience

Work History

Dispatcher

ARROW MAX XPRESS INC.
09.2018 - Current

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Schedules pick up of empty containers and delivery of shipping containers to dock of railroad yard.

• Follows DOT regulations by scheduling post employment and random drug screen tests.

• Review DMV pull program driving records and advises drivers only if negative results appear.

• Keeps record of required CHP Bit Program/DOT requirements.

• Informs all drivers of any and/or all changes, procedures and updates. • Must comply, enforce, interpret, and train on all company safety rules and policies to workers.

• Perform additional duties as assigned by supervisor or management.

  • Entered information in software PC Software.
  • Entered load, Prepared for billing. Sent to brokers / companies for collecting money.
  • Prepared drivers settlement, printed.
  • Answered phone from brokers, drivers. Dispatched to drivers.
  • Contacted with brokers for loads information.
  • Prepare mail documents.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards
  • Processed invoices and payments for dispatched orders to provide proof of transaction
  • Maintained updated and detailed records of calls in physical and electronic database
  • Generated reports to track deliveries and maintain proper records and documentation
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts

Teacher Assistant

KIDS KARE SCHOOL
06.2010 - 11.2018
  • Assisted games/ activities/ circle times/ art for children ages 18 mo - 4 years
  • Ensured safety and well-being of all children
  • • Engaged children and being able to lead and control LARGE groups (up to 12 children)
  • • Prepare and serve meals and snacks •
  • Participated in daily cleaning
  • Assisted during nap time
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency
  • Handed out classroom materials, like pencils, paper, and crayons
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher
  • Graded assignments and reported individual progress to teacher
  • Maintained safety and security by overseeing students in recess environments
  • Assisted lead teachers with lesson plan creation and materials development
  • Reviewed lesson material with students individually or in small groups
  • Helped teachers recognize learning issues evidenced in one-to-one support instruction
  • Supported student learning objectives through personalized and small group assistance
  • Worked with lead teacher to monitor class schedule and take attendance
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment

DISPACHER

AM 2 LOGISTIC INC
11.2017 - 08.2018

• dispatching • handling daily data entry into the company data management program

• completing and creating spreadsheets

• helping with driver routes

• building relationships with drivers

• taking incoming calls

• additional administrative support as needed.

  • Skilled at working independently and collaboratively in a team environment
  • Self-motivated, with a strong sense of personal responsibility
  • Proven ability to learn quickly and adapt to new situations
  • Worked well in a team setting, providing support and guidance

MANAGER

BKSG TRANSPORTATION LLC
03.2011 - 09.2016
  • Developed delivery routes and maintain contact with drivers throughout the day.
  • Cultivates strong relationships with drives and customerss to reduce the stress that comes with last minute schedule changes.
  • Accounting management as billing, schedule payments, direct deposit, and prepared checks for drivers / owner operaters.

INPATIENT WORKER

FRESNO COUNTY SOCIAL SERVICE
02.2009 - 12.2010
  • EVALUATED PATIENT NEEDS AS HELPING IN WALKING, MEDICINE, DRIVING TO DOCTORS.
  • DEVELOPED PLANS TO IMPROVE THE CLIENT'S WELL BEING.
  • HELPED IN HOME CHORES.
  • HELPED IN SHOPPING.

Education

High School Diploma -

Kerman High School
Kerman, CA
06.2002

Associate of Science - Nursing

Fresno City College
Fresno, CA
07.2025

Skills

  • Fast typing with experience in data entry
  • Proficient in English( oral and written)
  • High School Diploma
  • Answering phones
  • Multitask work skills
  • Strong communication sills needed
  • Giving direction and instruction experience
  • Able to follow instructions and understand well
  • Multilingual English, Punjabi, and Hindi ( Able to read, write, and speak)
  • Work Crew Dispatching
  • Work Order Entry
  • Trucking Dispatching
  • Escalation of Issues
  • Tracking Tasks
  • Freight Forwarding
  • Information Research
  • Dispatch of Drivers
  • Problem Assessment
  • Customer Relations
  • Staff Development
  • Management Advisement
  • Paperwork and Documentation
  • Personnel Monitoring
  • Issue Resolution
  • Roadside Assistance
  • Microsoft Office
  • Transportation Management
  • Telephone Etiquette

Timeline

Dispatcher

ARROW MAX XPRESS INC.
09.2018 - Current

DISPACHER

AM 2 LOGISTIC INC
11.2017 - 08.2018

MANAGER

BKSG TRANSPORTATION LLC
03.2011 - 09.2016

Teacher Assistant

KIDS KARE SCHOOL
06.2010 - 11.2018

INPATIENT WORKER

FRESNO COUNTY SOCIAL SERVICE
02.2009 - 12.2010

High School Diploma -

Kerman High School

Associate of Science - Nursing

Fresno City College
MANINDER BAINS