Manisha Sharma
Los Angeles,CA
Summary
Driven and resourceful administrative professional with 4+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
7
7
years of professional experience
Work History
Store Coordinator
Eataly
10.2023 - Current
- =
- Assisted with the daily operations of store by ensuring that all staff members followed company policies and procedures.
- Maintained inventory levels, tracked incoming and outgoing shipments, and managed stockroom organization.
- Coordinated with vendors to ensure timely delivery of merchandise.
- Provided customer service support by answering questions, resolving issues, and helping customers find desired items.
- Developed training materials for new employees on store policies and procedures.
- Created weekly sales reports to track progress against goals.
- Conducted regular audits of product displays to maintain visual appeal in-store.
Senior Executive Assistant
Sita Hotel
01.2022 - 09.2023
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Executive Assistant
American Express
05.2018 - 12.2021
- Assisted Relationship Managers in handling customer inquiries and resolving issues.
- Maintained accurate customer records and updated customer profiles as needed.
- Provided administrative support to Relationship Managers, including scheduling meetings and preparing documents.
- Responded to customer requests for information, forms, and materials in a timely manner.
- Monitored customer accounts for changes or irregularities in activity.
- Prepared reports detailing account status, trends, performance metrics. to management staff.
- Assisted with onboarding of new clients by providing guidance throughout the process.
- Provided training on products and services offered by the company as needed.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Sales Associate
NDTV
05.2017 - 05.2018
- Assisted customers with product selection, sizing and styling.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
- Developed promotional strategies to increase sales volume.
- Greeted customers and provided exceptional customer service.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Used technology resources to assist customers in locating and selecting items.
Education
MBA - Sales And Marketing Education
Amity University
05-2017
Skills
- Strategic Planning
- Client Relations
- Customer Account Management
- Customer Relationship Building
- Sales proficiency
- Business Development
- Account Updates
- Customer Service
- Training and mentoring
- Customer Retention
- Jira
- MS Office Suite
- Asana
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Meticulous attention to detail
- Expense Reporting
Timeline
Store Coordinator
Eataly
10.2023 - Current
Senior Executive Assistant
Sita Hotel
01.2022 - 09.2023
Executive Assistant
American Express
05.2018 - 12.2021
Sales Associate
NDTV
05.2017 - 05.2018
MBA - Sales And Marketing Education
Amity University
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